LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Very useful for post-launch insights"

What do you like best about LogRocket? We use Session Replay the most - this is extremely useful for us post-launch of a particular product as we can see real-time user journeys and iterate as necessary.We also use LogRocket extensively in troubleshooting since we can identify a specific user and see what's gone wrong for that one person. It's easy to isolate users/segments once it's set up. What do you dislike about LogRocket? We aren't currently using all of the features so it's harder ...

"Logrocket experience"

What do you like best about LogRocket? Integrated into CI/CD, give us great visibility of the error and help to debug quicker. What do you dislike about LogRocket? It's fair to say that it doing it's job for me. What problems is LogRocket solving and how is that benefiting you? Visibility of UI tests in CI/CD

"Life saver of a product."

What do you like best about LogRocket? Session replays is incredible, it allows me to understand any frustrations our users have with our UX What do you dislike about LogRocket? Alerting can be quite tricky to use for a less techie persona. What problems is LogRocket solving and how is that benefiting you? For us it really solved out UX issues. We didn't know we had a major UX problem until we watched session replays.

"It's a bomb!"

What do you like best about LogRocket? The ability to see console logs and network calls of the user is so so useful. What's really mind blowing is that is that you can see the user's CPU performance and memory heap, although that's a pro feature. What do you dislike about LogRocket? The only thing I would prefer is more features in FREE edition, or lesser price for paid versions What problems is LogRocket solving and how is that benefiting you? We use it for all our needs to understand our ...

"My Experience with LogRocket's Web and Mobile Application Monitoring and Debugging Platform"

What do you like best about LogRocket? I have used LogRocket for several months now, and I have been extremely impressed with its capabilities as a web and mobile application monitoring and debugging platform. One of the things I love most about LogRocket is its intuitive user interface. It's very easy to navigate and find the information I need, even if I'm not particularly tech-savvy. This is great for me because it saves me a lot of time and helps me get my work done more ...

"Need to have a deeper insight into how your users use your site? Use LogRocket!"

What do you like best about LogRocket? All the tools and search analytics help me determine where users are having trouble. This includes all the extra features that engineering and developers like to see to get deeper insights into how to proactively fix problems that may arise before they get reported as bugs. It was a great tool to have while releasing a new version of the latest product I was working on. What do you dislike about LogRocket? There could be some more integrations into ...

"How do we as a SaaS company become more like LogRocket?"

What do you like best about LogRocket? Logrocket has fundamentally changed the way we serve our clients, taking our organization from reactive to proactive. Logrocket has given our product team the ability to communicate more effectively with our dev team and we've even used the integration with Slack to automate our workflow. We've been able to gather so much understanding of our users and how they interact with our product. We even meet bi-weekly with a client delivery expert to talk ...

"Very useful for a product team to understand users"

What do you like best about LogRocket? The ability to view rich qualitative insights on how users use your product. Creating segments for different user groups based on their behaviour, type etc. means you can easily stay on top of user feedback. It's also useful for troubleshooting issues, as you can find users experiencing issues and confirm the replication steps. What do you dislike about LogRocket? Not all users are tracked, but that's usually due to the client-side settings of the ...

"Logrocket's session replay is a must-have for a product-focused company"

What do you like best about LogRocket? I like how easy it is to browse through sessions and figure out what parts of our product experience might confuse users or what a customer might mean when they call us and say something isn't working. What do you dislike about LogRocket? I was really excited to see that LogRocket announced native recording on iOS and Android without transmitting a whole video. The playback for these native sessions is okay but not as good as web session replay. What ...

"LogRocket is a powerful tool for us to analyze our products"

What do you like best about LogRocket? I love the Dashboard capabilities of LogRocket and the ease of use in setting up new Metrics and things to track. The Pre-Built Templates provide a great starting point for new users. What do you dislike about LogRocket? Not much yet, I have found the tool very user friendly and haven't found anything I dislike yet. What problems is LogRocket solving and how is that benefiting you? LogRocket solves a visibility and user data tracking issue. It benefits ...