LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"See what your users are doing"

What do you like best about LogRocket? This is the customer server/debugging/metrics tool you need. We're going through a new product launch, and from early on I advocated for integrating LogRocket into our system to help us see how our customers use our system. It provides near instant access to our users activity and allows us to surface client side errors as well as define and see user paths. LogRocket provides some "smart" categorizing of errors and pathing. We've integrated it with our ...

"A full-stack developer's comment"

What do you like best about LogRocket? I used to develop a user action record sdk like logrocket, but I find it after investigation. The recording is helpful for site developer to find there user's behavior. So I will recommend it to my friends! What do you dislike about LogRocket? The data overview function, I think it can be more intelligient for site owner. With the data of user's behavior, I think it's easy for data processing part to calc the user's reading rate and reading time etc. ...

"A full-stack developer's comment"

What do you like best about LogRocket? I used to develop a user action record sdk like logrocket, but I find it after investigation. The recording is helpful for site developer to find there user's behavior. So I will recommend it to my friends! What do you dislike about LogRocket? The data overview function, I think it can be more intelligient for site owner. With the data of user's behavior, I think it's easy for data processing part to calc the user's reading rate and reading time etc. ...

"Excellent empathy building tool"

What do you like best about LogRocket? I love the ability to see what users are doing and having the flexibility to dig into the dom of their actual experience so that I can understand why issues might exist. What do you dislike about LogRocket? I wish that session data was more expansive and that the tools for filtering were a bit heftier. What problems is LogRocket solving and how is that benefiting you? LogRocket helps us bridge the gap between data and behavior. Data can't show us the ...

"Simple to use and extremely helpful"

What do you like best about LogRocket? Speeds up troubleshooting considerably. . What do you dislike about LogRocket? Filters can be tricky if you're looking for something specific. What problems is LogRocket solving and how is that benefiting you? Working in support, the most useful feature is definitely session replay. Customers can be quite vague about the issues they are facing so it helps us replicate the issues in an easier and faster way.

"Great product"

What do you like best about LogRocket? I can search by many components to see the user interaction What do you dislike about LogRocket? That only 5 users could use it for free per account What problems is LogRocket solving and how is that benefiting you? Tracking user interactions with my SW

"Great and Easy to use"

What do you like best about LogRocket? Creating analytics from errors has been a great experience. The platform is easy to use. My favorite feature is the session replays where I can watch and understand where the customer is and where the confusion might be coming form What do you dislike about LogRocket? So far, everything has been great. The platform is easy to navigate What problems is LogRocket solving and how is that benefiting you? The platform logs errors and from there I can track ...

"Very useful tool"

What do you like best about LogRocket? We use LogRocket for our internal ERP platform to help identify bugs when they happen and provide as much information to our developers as possible. Sometimes it's really hard to tell if an issue was a bug or user error and with LogRocket we can always rewind and find out exactly what happened as well as provide those replays to our developers. What do you dislike about LogRocket? Cost is pretty high for what we use it for, I wish there were more ...

"Great Tool. Insight into our users"

What do you like best about LogRocket? Developer view. So many details. Easy to debug an issue What do you dislike about LogRocket? I have no come across anything I dislike so far. What problems is LogRocket solving and how is that benefiting you? Solving and catching production bugs. Analyzing how users use our product

"It is really amazing to be able to reproduce the behaviour of the user visually"

What do you like best about LogRocket? the session reply re-consistruaction is amazing and it really helped us to understand a lot of issues happening to the users in the production environemnt where logs alone were not enough. What do you dislike about LogRocket? lack of support for hybrid mobile applicaiton build using cordova for example. We cannot utilize the network logs as we use device native http client. It would amazing if you can provide a cordova plugin to support both the ...