LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Must have for product teams"

What do you like best about LogRocket? The tool tackles both the need for us to watch customers behaviors and also catch bugs and errors. It's perfect for the needs of product teams, who can easily find bugs and opportunities. Also, it works both in web and mobile applications. What do you dislike about LogRocket? In mobile applications, the rendering of the screen is suboptimal. So it's more about checking behaviors than to check how the UI is showing up in different devices. What problems ...

"Absolutely essential for any product designer"

What do you like best about LogRocket? I can see real usage in action. Every day. Fresh. Based on the current product version. I can also find problems to fix without even looking because Log Rocket's feature set bubbles it up for me. It isn't easy to study users without Log Rocket. I've been doing it the hard way for so long! What do you dislike about LogRocket? I'm not sure, but it seems like some of the session recordings are trimmed, cut short, or not all are recorded. I'd like to have ...

"Possibly the best way to understand your customer journey"

What do you like best about LogRocket? What I like best about log rocket is to be able to follow customers as they use the system, look them over the shoulder. When we introduce a new feature everyone is always in doubt of how the customer will use it. After every code-deployment we use the next days and weeks checking the logs, and we often get surprised with how end-users utilize the feature. We use this input and fine-adjust a few things, and in time we see the journey improving. We also ...

"It is a very powerful and helpful tool that helps me become more efficient in my job."

What do you like best about LogRocket? I love that I get to see how our clients navigate through the site to help me in understanding their issues and assist in troubleshooting. What do you dislike about LogRocket? There are so many sessions I have to go through to be able to find one that I actually need. What problems is LogRocket solving and how is that benefiting you? When users report an accidental bid or a bug, sometimes they are not able to describe the issue correctly. Being able to ...

"LogRocket is integral to great product development and quick iteration"

What do you like best about LogRocket? LogRocket is an integral tool for our product development. It allows us to replay user sessions and narrow in on hard-to-reproduce bugs and user behavior. Session replay allows us to pair factual data and actions with user feedback to triage and quickly find the root of a user's problem. We couldn't imagine creating and iterating on new products without it! What do you dislike about LogRocket? LogRocket's additional features outside session replay are ...

"Invaluable tool for support teams!"

What do you like best about LogRocket? The Intercom integration is pretty smooth. I love how an Intercom icon shows in the playback feed indicating when the user wrote into chat. That helps quickly narrow down where the issue the user is inquiring about starts. What do you dislike about LogRocket? This may be possible and I am just not aware, but it would be nice to show a message when I search for a user by email and they have no sessions due to AdBlock software or something similar. What ...

"LogRocket is an easy interface to use!"

What do you like best about LogRocket? LogRocket gives great insights and is very easy to filter and interact with What do you dislike about LogRocket? Some sessions do not show up when I am searching or takes some time to load What problems is LogRocket solving and how is that benefiting you? Understand user sessions, interacting with our product, and various product analytics

"I like to use Logrocket and I make it to be main instrument on the projects my company is working on"

What do you like best about LogRocket? I like to use Funnels most. It helps me to understand if our hypotheses on the Product are valid. Also, I would I like to use LogRocket as it covers three main things for me: Monitoring user sessions (for the quick reaction of my developers and QA teams in case of issues), UX analytics (love Funnels), Error tracking to highlight that I love the simplicity of setting it up on new products. What do you dislike about LogRocket? I can not say that there is ...

"Great tool for finding errors"

What do you like best about LogRocket? Session Recording and ability to integrate with other tools. What do you dislike about LogRocket? React native support especially with expo. Seems sourcemap and dSym is not supported and/or not documented much on the website What problems is LogRocket solving and how is that benefiting you? Ability to quick see where n error happened and heatmaps to understand user journey

"Pros and Cons"

What do you like best about LogRocket? I like using LR to see how our clients are using our platform. We are able to view the integrity of how our products are used and make enhancements to our platform based on this information. What do you dislike about LogRocket? I would like more reporting options in LR. I like being able to gather the data and present it to our company. This is very important to us. What problems is LogRocket solving and how is that benefiting you? We are able to see ...