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Starts from $99/Month, also offers free forever plan
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JM
James M
05/07/23
"Great tool for customer success, bug tracking and troubleshooting"
What do you like best about LogRocket? Instant replay and logging from our customers, ease of use, including the filters and ability to find what we need, and the speed with which we can troubleshoot when we have this information. What do you dislike about LogRocket? It gets a bit expensive for us, and as much as we'd love the full feature set, we can't justify the price at the moment. We would also like to be able to retain some information for a little longer, as often by the time a dev ...
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AU
Anonymous User
05/06/23
"Great product, great support"
What do you like best about LogRocket? The customer service is unmatched, the support team is always available to help willingly! What do you dislike about LogRocket? Difficulties in setting up mobile session replays What problems is LogRocket solving and how is that benefiting you? The session replays allows for specific details in where the user might need more clarification
AU
Anonymous User
05/05/23
"Very useful for identifying customer issue with our new site."
What do you like best about LogRocket? Easy way to view what a user is doing and diagnose the issue that may be occurring for them. What do you dislike about LogRocket? The new plan we are on seems to have less storage. What problems is LogRocket solving and how is that benefiting you? Users cannot always describe the issue they are having well. LogRocket allows us to view the user's session and identify areas we can improve the user experience or identify a bug.
MO
Machkour O
05/05/23
"I was really surprised"
What do you like best about LogRocket? I like not only the simplicity of use but also the functionality to see the actions performed by users is just amazing. Moreover it is the first solution of this kind that I tested and I am largely convinced. What do you dislike about LogRocket? It's not really something I hate but something I wish I had. I was able to look at the different price lists but I find them really high, not that the quality of the service is not worth the cost but I wish ...
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AU
Anonymous User
05/04/23
"Game changing tool"
What do you like best about LogRocket? LogRocket has been an amazing tool that has helped us pinpoint friction in our registration form and implement improvements based on data. The insights LogRocket has given us have been immensley helpful! Highly recommend! What do you dislike about LogRocket? We have an issue with how LogRocket shows our form input fields and adjusts the height of the field. We've raised this with the support team but haven't resolved the issue yet What problems is ...
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AU
Anonymous User
05/03/23
"It does exactly what I was looking for"
What do you like best about LogRocket? It does well exactly what it's supposed to be doing - session replay. UI/UX is very intuitive and all surrounding features are helpful without adding unnecessary complexity. I've never user other session replay software so it's hard to compare but I've also never had any issues with LogRocket so I don't see reasons to ever switch if they keep it up. What do you dislike about LogRocket? I wanted to write that there is not Segment integration, but it ...
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AU
Anonymous User
05/03/23
"evaluated user behavior during early iterations of consumer web application"
What do you like best about LogRocket? informative screen captures and timelines What do you dislike about LogRocket? would like insights summarized rather than having to track manually What problems is LogRocket solving and how is that benefiting you? helping to understand user behavior and flaws in our UX
AU
Anonymous User
05/01/23
"review from user monitoring 3 applications using log rocket"
What do you like best about LogRocket? ease of use. saves time troubleshooting and reproducing bugs. various ways to search through sessions What do you dislike about LogRocket? we have to manually obfuscate sensitive fields. maybe the tool can by default obfuscate textareas and textboxes What problems is LogRocket solving and how is that benefiting you? reproducing bugs, understanding usability patterns
SV
Sri Vishnu Reddy M
04/28/23
"Front end Debugging has never been easier"
What do you like best about LogRocket? best part is the ability to access console and console logs, and DOM capture is the icing on the cake What do you dislike about LogRocket? The experience would have been even smoother and much better if the documentation was more extensive. What problems is LogRocket solving and how is that benefiting you? Finding and fixing errors in my code at SIT and UAT levels, capturing my site's requests and responses to my APIs and debugging.
CE
Chase E
04/28/23
"Fantastic product with an incredible free tier"
What do you like best about LogRocket? The generous free tier allows LogRocket to become a staple for startups that have limited budgets for apps like this. What do you dislike about LogRocket? There are some limitations to the free tier, like how far back the logs go, but it is understandable. What problems is LogRocket solving and how is that benefiting you? LogRocket gives us the ability to quickly review a user's session within our app and significantly reduce the amount of time to ...
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