LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"A Must-Have Tool for Enhancing User Experience"

What do you like best about LogRocket? I've been incredibly impressed by LogRocket's session replay feature, which provides unparalleled insights into user behavior, enabling us to understand their interactions on a granular level. What do you dislike about LogRocket? While LogRocket is overall a very robust and useful tool, a minor area could be improved. The filtering capabilities could be enhanced for more detailed and specific queries. However, this is a very small complaint in the ...

"Great tool for SAAS companies!"

What do you like best about LogRocket? A very user friendly interface with wide variety of ways to search the platform. What do you dislike about LogRocket? I have not found anything I dislike about logrocket What problems is LogRocket solving and how is that benefiting you? Helps us find if things were a bug or user caused. Very helpful

"Indispensable tool for web applications"

What do you like best about LogRocket? Logrocket is a tool we can't live without for: improving our UX experience; debugging user problems in an almost live fashion. Integrating it is ridiculously easy, and then you immediately can watch every user's experience, all the time. Not only can you play back every session, you actually can inspect browser states all along the session, network traffic, redux state, etc. And when the front end has an error you can get notified, plus it rolls those ...

"LogRocket helps our users speak when they don't have the same vocabulary we do"

What do you like best about LogRocket? When we receive support tickets, it can sometimes be challenging to get on the same page -- a technical team speaks in technical terms, and a regular person uses their own words to describe what's happening. Sometimes, these two languages seem very far apart. Viewing the LogRocket session reduces the amount of back and forth -- and, therefore, reduces aggravation for the customer. When we can see what they were doing when the issue occurred, we can ...

"Watching actual users is priceless"

What do you like best about LogRocket? Being able to watch a user in your product is the best ui/ux feedback out there. You can see intended workflows and if they are actually working as intended. We know users can sometimes see things differently than those of us designing/developing software and its easier/cheaper than setting up focus groups. What do you dislike about LogRocket? There are times when the stylesheet fails to load so the recording you are left with isn't representative of ...

"Incredible product"

What do you like best about LogRocket? I am testing other platforms like bugsnag, sentry and others to monitor my new product app with react native technology and the best solution is logrocket it is very complete solution with a lot information about user, ux, network. What do you dislike about LogRocket? The UI could improve as well as the performance but i undertand that more important is information about use and problems. What problems is LogRocket solving and how is that benefiting ...

"Incredibly Useful, almost indespensible for modern product development"

What do you like best about LogRocket? A host of features for looking through your sessions. The ones I have found most userful are powerful filters for filtering based on page visited, session users, etc, DOM snapshots to inspect the DOM for every point in the session. Signup and signin is also incredibly frictionless. Getting started literally took less than 2mins on a side project. Also, an integration we've found useful in our team is the intercom integration which let's you know which ...

"LogRocket helps us understand our product and user experience in the wild"

What do you like best about LogRocket? LogRocket lets us easily see what our users saw and analyze/debug those sessions as if we were running them ourselves in a local browser with developer tools. We can easily identify sessions that had errors or frustrations (like rage clicks). It integrates easily into our apps, and we can get useful insights quickly. What do you dislike about LogRocket? I wish there was a way at tiers below the enterprise subscription to filter what sessions we are ...

"Necessary tool for all devs!"

What do you like best about LogRocket? Makes debugging clientside errors mega easy! What do you dislike about LogRocket? Whats to dislike? This is an amazing tool that fulfills my specific needs. ❤️ What problems is LogRocket solving and how is that benefiting you? Debugging clientside errors that only get to me via a support message with no screenshots and/or no detailed replication process.

"Informative for debugging"

What do you like best about LogRocket? I think the session takes time to refresh What do you dislike about LogRocket? I don't think there is anything to hate about logrocket What problems is LogRocket solving and how is that benefiting you? to show the developers the issues as they occur