LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"LogRocket is extremely valuable!"

What do you like best about LogRocket? We use LogRocket for session replay and error tracking. Session replay has been invaluable for understanding what our customers are experiencing, as sometimes they will claim one thing but we see another. This has helped us to get everyone on the same page and resolve issues more quickly. Error tracking has also been helpful for identifying key areas where we need to improve and fix our software. Overall, LogRocket has been a valuable tool for ...

"LogRocket Review"

What do you like best about LogRocket? I like how easy it is to solve client confusion and identify possible bugs on our platform. Seeing how our clients interact on our website is a great insight to experience our platform from our client's perspective. What do you dislike about LogRocket? I don't think there is anything I dislike about the platform. However, I often need to investigate a client's journey around several websites. Instead of having to click around on each site, it would be ...

"Love logrocket!"

What do you like best about LogRocket? I havent been using Logrocket for a huge amount of time, but I've enjoyed how easy it is to navigate and the cute little icons! Very visually pleasing and integrates well with our other systems What do you dislike about LogRocket? As I am a relivately new user, i havent noticed any downsides yet! :) What problems is LogRocket solving and how is that benefiting you? Finding what our customers are struggling with when they have an issue

"LogRocket saves us from customer support issues storm"

What do you like best about LogRocket? 1. See what the customer has done. This really saves us. No more "unable to reproduce." and "guessing what edge case has happened." 2. LogRocket provides a powerful search function to locate customer sessions. 3. The recording is clear. Skipping inactivity and speed adjustment work well. 4. The network requests are handy. What do you dislike about LogRocket? 1. Play pause by clicking the window. (now it works with the space key) 2. Real-world time! I ...

"Great tool for gaining insight at speed"

What do you like best about LogRocket? LogRocket was easy to set up and the training sessions providied by Brooke have been super. Many UI features were tracked automatically from the initial setup and we have progressed custom tracking to give us insight on various issues with our platform. Our Dev, UX, Product & Analytics teams use it to compliment capabilities in other tools and to get insights at speed. In specific, teams have all been very impressed with the ability to zone in on ...

"Love It"

What do you like best about LogRocket? Ease of sharing recordings for investigation and user research. Tags and search functions are truly helpful. What do you dislike about LogRocket? Because of how our application works, we do not always get a full visual of the change a user is making. What problems is LogRocket solving and how is that benefiting you? Bug investigation, feature research and validation.

"Best UI logging available"

What do you like best about LogRocket? Playback of user sessions is extremely helpful not only for debugging, but as a means to review user interaction with an app. What do you dislike about LogRocket? Price jump from Team to Professional is high for me. What problems is LogRocket solving and how is that benefiting you? Debugging javascript issues in applications

"It's a great product for both engineering and product teams!"

What do you like best about LogRocket? Logrocket has helped us debug production issues, or issues in our QA phase really well. Helps close gaps working in a remote environment. There also have been several instances where it has helped us enhance our UX to better serve new features. What do you dislike about LogRocket? Memory usage of Logrocket has been an issue for us though. It's a major pain point since we do not want it to take up significant bandwidth from our user's browser ...

"Highly recomended for ecommerce business"

What do you like best about LogRocket? helps us debug and resolve technical issues, What do you dislike about LogRocket? sometimes Very few sessions go missing . What problems is LogRocket solving and how is that benefiting you? Detailed debug mode Helps us resolve the Bugs and improve the application performance.

"Amazingly good product"

What do you like best about LogRocket? LogRocket has helped us identify even esoteric bugs happening in our frontends. It's also allowed us to monitor our UI performance and figure out what works What do you dislike about LogRocket? Would love to have more granularity in their metrics What problems is LogRocket solving and how is that benefiting you? LogRocket has helped us identify what works and what doesn't work in our UIs. It also helps us identify user-reported issues quickly.