LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"The best way to put yourself in the customer's shoes"

What do you like best about LogRocket? You can see almost exactly the customer's path and their struggles. After that, you can find more customers that went through the same experience and its variables. What do you dislike about LogRocket? I'd probably say that when you're using the developers' features and you come across an issue, if you click on View Issue, sometimes it won't show you exactly what the issue is. What problems is LogRocket solving and how is that benefiting you? Anything ...

"This app is a dream scenario"

What do you like best about LogRocket? The ability to see, first hand, what my customers and end users are doing is unreal. It adds objectivity to what is usually subjective. 100% would recommend! What do you dislike about LogRocket? The segment creation for what we are tracking can rely a bit too much on proper syntax. If you have an enterprise level applicaiton, chances are you have a bit of work to do to properly identify the correct DOM elements. What problems is LogRocket solving and ...

"Best View into Users Experience"

What do you like best about LogRocket? LogRocket allows me to visually watch a users expereince. I am able to expereince their frustration with the view into frustrated clicks. I am able to see how easy parts of the system are to navigate. A fantastic feature is receiving view into logs of successful and failed API calls. What do you dislike about LogRocket? There is nothing that LogRocket does not do well for our use. We switch between accounts, we can view errors, we can experience user ...

"I love using Logrocket, helps me understand what our clients are doing on platform"

What do you like best about LogRocket? Easy to use system that enables me to see what my clients are actually doing on our platform, which features they are engaging with etc. What do you dislike about LogRocket? Not much, it really is a simple, easy to use system. Perhaps prompts when a user seems to be misusing a feature or churning would be great, though not sure how they could implement something like that.. What problems is LogRocket solving and how is that benefiting you? Logrocket ...

"Thank you!"

What do you like best about LogRocket? Easy & Clear usage. Good tracking and management tool. Helps us to see what our users really experience What do you dislike about LogRocket? The media player is not good enough - mainly when moving between many videos. I would expect the dev view to be more like a "flow" where the requests & console logs are displayed as part of the timeline What problems is LogRocket solving and how is that benefiting you? It helps us see actual bugs in prod. We're a ...

"The service that makes debugging user issues child's play"

What do you like best about LogRocket? LogRocket is an essential part of a developer's toolkit. I found that it was sometimes easier to use LogRocket to debug an issue I encountered during local testing rather than using built-in debugging tools. Especially useful to me is the network logger, which shows the entire request and response. What do you dislike about LogRocket? My only bad experience with LogRocket was that I had some issues getting the mobile SDK set up. I had an issue with the ...

"Very Useful Product"

What do you like best about LogRocket? Application monitoring, tracking and logging. What do you dislike about LogRocket? Nothing. I am satisfied with the product. What problems is LogRocket solving and how is that benefiting you? I am able to see and track user experience and interactions on out platform and gain insights on application optimization.

"Great resource"

What do you like best about LogRocket? I like that log rocket provides visibility for my role What do you dislike about LogRocket? At times logrocket sessions can be hard to read at times. What problems is LogRocket solving and how is that benefiting you? being able to visualize what users are seeing

"Gamechanging solution for customer support and overall customer undertsanding"

What do you like best about LogRocket? This tool quickly and efficiently captures the movements of your users/customers. Easily pinpoint the issue your customer is reporting and see if it might be user error or an actual bug. The videos will all be linked to the users, and search easily by email, etc. Cropping the videos is such a breeze to not send your devs 20 minute user sessions. What do you dislike about LogRocket? Sometimes there is a lag in updating recent user sessions, but, I mean, ...

"An Essential Tool for Solo App Developers"

What do you like best about LogRocket? As a solo app developer, I have found LogRocket within React Native to be a true time saver and a crucial element of my production process. It effectively reduces the stress associated with bringing an app to production, thanks to its impressive capabilities. The key feature that I absolutely love is the ability to quickly analyze logs against session recordings. This offers an immediate and comprehensive insight into the performance of my app, thus ...