LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Troubleshooting frontend web applications with ease"

What do you like best about LogRocket? The service is really helpful with understanding what went wrong in my frontend application, I really like the network pane which enables you to investigate the network calls. Easy to use and valuable. What do you dislike about LogRocket? The graphql search (in the network tab) could be a bit easier What problems is LogRocket solving and how is that benefiting you? The product makes it much easier to understand frontend and user experience issues

"LogRocket FTW!"

What do you like best about LogRocket? The thing we like most about LogRocket is the ability to very quickly create meaningful, robust ad-hoc reports. The session replay is also super helpful for recreating bugs. What do you dislike about LogRocket? It would be nice if the data/metric retention was longer be default (without having to pay more). What problems is LogRocket solving and how is that benefiting you? Finding and fixing bugs faster (we get notified by LogRocket before our users ...

"why as a developer, i use logrocket and how it help me"

What do you like best about LogRocket? logrocket has all the required error tracing tools such as user sessions recordings with console, netowork tab and many more, important features. these features help me find out user experience issues and some subtle issues related with overall flow. What do you dislike about LogRocket? i didn't find conversional funnels useful What problems is LogRocket solving and how is that benefiting you? i have used the users session recording feature, it has all ...

"Easy to set up and understand how the LogRocket works"

What do you like best about LogRocket? It was very easy to set up LogRocket and connect with my application. What do you dislike about LogRocket? Not having standard dashboards ready to be explored. What problems is LogRocket solving and how is that benefiting you? A better understanding of how the users are using the application and from that improve the UX, making the navigation easier.

"Best tool to be able to see what a user is doing"

What do you like best about LogRocket? The absolutely LOVE the feature of being able to impersonate the user and see exactly what they did in the app that led to their frustration or confusion. As a customer success advocate, it's invaluable to be able to see how they are navigating around the app and where they get "stuck" What do you dislike about LogRocket? The early onboarding is a bit tough to catch on to. The UI is very robust and can be intimidating at first. But once you get the ...

"Invaluable to see how uses go through our web & mobile apps"

What do you like best about LogRocket? It gives me the ability to virtually watch over our user's shoulders. In some cases, we could see where they were putting a mouse to understand whether they were reading or not. It was also extremely fast to setup (< 20 min) What do you dislike about LogRocket? It took a bit of time to understand the session timeline, but this was probably due to me not reading the documentation and just diving in. I didn't understand compressed verses elapsed time at ...

"Love logrocket"

What do you like best about LogRocket? Helps me understand the customer issue better, see how they use the product, understand user behavior. What do you dislike about LogRocket? I do not dislike anything about logrocket at this time What problems is LogRocket solving and how is that benefiting you? Helps me to see how the customer got to the error message or if they are using the product as we intended.

"LogRocket Experience"

What do you like best about LogRocket? I love how easy it is to see exactly what my users are doing and where there are potential gaps in our product/funnel. It is a simple and effective tool to use to monitor activity. What do you dislike about LogRocket? It can sometimes miss important parts of a users experience, but this happens very rarely. I also dislike the sharing feature, how often it does not direct to the exact part. What problems is LogRocket solving and how is that benefiting ...

"LogRocket solves such a critical problem with robust and intuitive tools"

What do you like best about LogRocket? As a former CS Support team member, the ability to capture session recording is such a critical addition to a busy organization. The Issues tools to help with deflecting these alerts to the teams that need them really helps make managing things at scale possible and practical while taking the heat off of front-facing teams to triage use reports of issues. What do you dislike about LogRocket? Correctly sanitizing data for session capture is a pain in ...

"Quick and efficient way to learn more about users"

What do you like best about LogRocket? LogRocket is a fantastic tool that helps to quickly learn about how users interact with your software. We use it regularly to understand customer Workflows, use experience problems and bugs. It is quick and intuitive to find what we are looking for. What do you dislike about LogRocket? We are really happy and have no need to look for other apps. What problems is LogRocket solving and how is that benefiting you? It allows us to understand common problem ...