LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Log Rocket has helped Optily gain deeper insights for our app."

What do you like best about LogRocket? It helps capture each session, and allow us to review the user journey to find pain points which we can then address. What do you dislike about LogRocket? We would love to have a longer look back window than 30 days. What problems is LogRocket solving and how is that benefiting you? User journey visibility allows us to find bugs or pain points which users may have a negativ experience with.

"A smooth experience for investigating issues."

What do you like best about LogRocket? LogRocket is one of my most used tools as a Customer Support advocate. I'm able to target specific URLs for visits from users so I can find the exact point at which they're having an issue or made a change on their account. Another thing that gives a great deal of needed information is the Network section where I can see a rundown of status codes (including errors) so I can share those with engineers. What do you dislike about LogRocket? Not much to ...

"Love LR"

What do you like best about LogRocket? I love the developer tools and insisghts I get from using log rocket. It helps me everyday to better understand what my users are seeing. What do you dislike about LogRocket? I would like to get some better mobile tools. What problems is LogRocket solving and how is that benefiting you? Thte bug tracking is top notch.

"Super easy"

What do you like best about LogRocket? Don't have to bug our customers and ask what they have been doing. It's a life saver. My favorite feature is searching through text. Game changer for tech support. What do you dislike about LogRocket? Just graphics, nothing else. I really like it overall. What problems is LogRocket solving and how is that benefiting you? I mainly use it to track customer's action on our website and app. As a support Analayst this has been super helpful for instant ...

"Easy to use."

What do you like best about LogRocket? it is a user friendly website and anyone can use it without any prior knowledge. What do you dislike about LogRocket? Nothing to dislike about logrocket,everything is good. What problems is LogRocket solving and how is that benefiting you? logrockets enables you to monitor the users session and modules they have executed.

"Log Rocket allowed us to see what our users saw"

What do you like best about LogRocket? I liked that i was able to see what our users saw. Logrocket is a great tool especially for our Ui/ Ux team to improve our service. What do you dislike about LogRocket? The only thing i would reccomend is making the software that records the app a little bit better. What problems is LogRocket solving and how is that benefiting you? LogRocket allowed us to solve the problem of trying to find out our users UX experience.

"Amazing Product - Multipurpose just like a Swiss army knife"

What do you like best about LogRocket? The user session recordings are super helpful, and so is the frontend issues dashboard. What do you dislike about LogRocket? If i can see audiences/recordings of users who clicked on the same component/ fired same event, that will help a lot with isolating issues/ friction points. What problems is LogRocket solving and how is that benefiting you? Session recordings are super helpful

"Easiest Integration Ever"

What do you like best about LogRocket? The integration was seamless, well documented, and a no problem was difficult to solve. The interfaces are simple and easy to understand. Amazing Product What do you dislike about LogRocket? Only thing I can think of is getting session url could maybe include a time stamp range instead of a static one? Otherwise its great. What problems is LogRocket solving and how is that benefiting you? Our main stake holders don't get their message across properly ...

"LogRocket has helped us find bugs, triage, and understand user behavior"

What do you like best about LogRocket? I appreciate the session replays - they are easy to access, easy to get to when searching by a specific user, and often seem to be valuable to our developers to understand bugs. I also appreciate how they can help me see usability issues, as a Product Manager. What do you dislike about LogRocket? Personally, I haven't found any issues with LogRocket. We do have a separate Product Analytics tool, so I often use that to understand user trends and ...

"Great tool to use"

What do you like best about LogRocket? Accuracy of the recordings and the ease of the search function. What do you dislike about LogRocket? Sometimes the videos can take a while to load. What problems is LogRocket solving and how is that benefiting you? Shows steps to reproduce