LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"A great window to the customer journey"

What do you like best about LogRocket? Tracing user painpoints and detecting failures in specific scenarios. What do you dislike about LogRocket? So far it has provided me with what I needed. What problems is LogRocket solving and how is that benefiting you? In many cases we see logs of errors we do not understand. Logrocket helps us reproduce the scenario. It also helps us to better understand what is easy ot find and what is harder.

"Great for Supporting Customers"

What do you like best about LogRocket? As a customer success manager, I find LogRocket essential for supporting and diagnosing customer issues. With LogRocket, I can easily see what's happening and be more effective in my role. What do you dislike about LogRocket? LogRocket's interface is complex for non-technical users. I'd like to take advantage of some of the tools available in LogRocket that I don't know how to use yet. What problems is LogRocket solving and how is that benefiting ...

"The best way to understand user behavior"

What do you like best about LogRocket? The setup was smooth, in 2 minutes I just add some lines of code from their documentation and was able to see how user are using my application. What do you dislike about LogRocket? So far I'm using the free tier, the costs is a little salty for Brazilian market What problems is LogRocket solving and how is that benefiting you? As LogRocket can reproduce any clicks in the interface, it is easy to understand if the user is understanding the product flow.

"Game Changer for Session Analytics"

What do you like best about LogRocket? Really good tool for viewing session activity for user sessions What do you dislike about LogRocket? Multiple and somewhat redundant steps to save queries What problems is LogRocket solving and how is that benefiting you? Viewing user analytics and helping with product support

"LR is the best tool to record users sessions and improve the observability of frontend applications."

What do you like best about LogRocket? Recording sessions in web and mobile Conditional recording to not record all sessions Metrics about errors and user behaviors What do you dislike about LogRocket? Sometimes LR has outages Some sessions are not useful but could be improved using conditional recorgind What problems is LogRocket solving and how is that benefiting you? LR has helped us to find bugs in a easier way LR has helped us to improve the performance of the mobile and web ...

"Easy and simple to use"

What do you like best about LogRocket? easy to track and see how users are interacting with the application. especially the session view. What do you dislike about LogRocket? just trying to get my head around the metrics. used to google analytics so i end up relating to that. What problems is LogRocket solving and how is that benefiting you? how userse are interacting and when they have issuse, see what they were doing.

"LogRocket provides added visibility"

What do you like best about LogRocket? Being able to view a session and watch a user's activity combined with the time-synced logs and additional device data helps provide detail when problems occur that you typically wouldn't have without involving the end-user. Session viewing can also be used to understand user behaviour and which sections of the app may cause confusion or difficulty. What do you dislike about LogRocket? I don't like that PII can be stored on LogRocket servers. It's ...

"No more gueswork"

What do you like best about LogRocket? You can easily see the errors happening on the screen. I do not know how we managed before this tool. Also you learn how your users use your app just watching the replays. What do you dislike about LogRocket? I would like to have an option to tag recordings, for example to see some user behaviors or UI problems later. I would also like a plan more suited for me (our apps have thousands of less than a minute recordings) What problems is LogRocket ...

"Easy to use and check the user experience"

What do you like best about LogRocket? I believe that the best thing about is that I can see network requests as long as the payload and the response. also, it shows in the screen how the user interact with the website. What do you dislike about LogRocket? I'd prefer that the filers for sessions would be better. I'd also love to see improve experience for custom filters without need to save them. What problems is LogRocket solving and how is that benefiting you? Finding the bugs more easily ...

"Very easy to setup and works like magic"

What do you like best about LogRocket? The setup process is very seamless. After setup, everything looks like magic. What do you dislike about LogRocket? Not found yet. I have not seen any yet. What problems is LogRocket solving and how is that benefiting you? Easy for us to track bugs in production w.