LogRocket Reviews in December 2024: User Ratings, Pros & Cons

"Amazing tool"

What do you like best about LogRocket? I love the user sessions, they help us understand the issues our users are reporting. I really like the event timeline and the filters, it allows me to find what I'm looking for instead of watching the whole session. LogRocket has been a game-changer, it has helped us in so many ways! What do you dislike about LogRocket? The number of sessions that you get. Sometimes the video doesn't show correctly in the user sessions. I'm not sure if it's already a ...

"Game changing"

What do you like best about LogRocket? The company can now take decisions based on data. We can now help patients better. What do you dislike about LogRocket? Sometimws its hard to find what i need like billing What problems is LogRocket solving and how is that benefiting you? Troubleshoot patients

"Log rocket review"

What do you like best about LogRocket? It's easy to use and I like the format in which you can click different dates under one user. The login process is quick and the support team is fast to respond. What do you dislike about LogRocket? All of my experiences with log rocket have been great so far! What problems is LogRocket solving and how is that benefiting you? Log rock is helping me understand how a user navigates our website and what problems they're running into before they contact us ...

"Awesome"

What do you like best about LogRocket? The ability to actually understand what our customers experience while browsing our site. It's the best way to "see" what they are actually seeing and help them accurately to their needs. What do you dislike about LogRocket? I would love it if we could see on a bigger screen what the customer is doing, I find it hard sometimes to actually see what they are clicking so maybe adding a tool to expand their window or zoom in What problems is LogRocket ...

"Great value with very little effort"

What do you like best about LogRocket? Session replays are best these are tagged based on user, location, ip, browser. It gives you ability to see how users are interacting with your website/app and you can make better decision. What do you dislike about LogRocket? For startups, trial period could be longer or provide some startups credit so that we can see full potential of the software. What problems is LogRocket solving and how is that benefiting you? We are not able to use all the ...

"LogRocket is an essential aspect of my developer debugging toolkit!"

What do you like best about LogRocket? - Can quickly find the correct session with multiple filtering options (visited url, user id, etc) - Playback bar shows important information for when errors happened which helps quick navigation to the part of the session developers care about the most - Console logs have timestamps to further facilitate quick navigation to important parts of sessions - Network tab of user's session provides excellent debugging information for requests/resposes - ...

"Super helpful to help customers and discover the root issue"

What do you like best about LogRocket? I love that I can find information about where the customer is (as well as if they are on mobile or desktop) , and help guide them through their issues, sometimes customers are unable to explain, and this is super insightful What do you dislike about LogRocket? Sometimes it really heats up my computer, maybe it takes a lot of processing power? What problems is LogRocket solving and how is that benefiting you? I think it is a super insightful tool and ...

"As a small team build a public-facing web application, LogRocket is crucial to our success"

What do you like best about LogRocket? Especially as a small team build a public-facing web application, LogRocket is crucial to our success. All of our errors are captured for us to troubleshoot with minimal or no customer involvement and we can watch how users interact with our application in real-time to discover friction or hangups. What do you dislike about LogRocket? There isn't much configuration on the backend as far as disabling reporting for certain URLs and things of that nature ...

"Log Rocket daily User"

What do you like best about LogRocket? I love being able to watch user sessions. It really allows me to understand where the user may be experiencing a blocker. What do you dislike about LogRocket? I would want LogRocket to be available to provide sessions in our other verticals. What problems is LogRocket solving and how is that benefiting you? LogRocket allows us to view where are challenges are funneling from a technical perspective on any given month.

"LogRocket has helped our user support immensely"

What do you like best about LogRocket? The session replay is the biggest help by far. Being able to watch users step-by-step has helped us fix many issues. It is also very helpful that these sessions can be searched and filtered by user and date/time. What do you dislike about LogRocket? I wish I was able to view what a user received/sent to WebSockets during their session. This may be a feature and I just don't know how to access it. What problems is LogRocket solving and how is that ...