9.3
Spot Score
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Showing 129-136 out of 168
AU
Anonymous User
03/13/18
"Good product but a little outdated"
What do you like best about LiveHelpNow? The support team is pretty responsive and helpful. What do you dislike about LiveHelpNow?
AC
Antonia C
12/31/17
"Performed as expected."
What do you like best about LiveHelpNow? My company switched over from Lync. I will say that there were less crashes. What do you dislike about LiveHelpNow?
SR
Seth R
07/06/15
"Good product but bad customer support"
What do you like best about LiveHelpNow? LIve Help Now was easy to use. However, there were several glitches in the program I incurred while trying to generate leads for the company I work for.
SB
Simon B
07/13/18
"Chatting made simple...too simple"
What do you like best about LiveHelpNow? Livehelp now is easy to use, and fast. You can put your own canned messages. What do you dislike about LiveHelpNow?
AU
Anonymous User
07/26/16
"Lackluster"
What do you like best about LiveHelpNow? It's easy to communicate with customers who need help The pops ups are impossible to ignore - this is a good thing! What do you dislike about LiveHelpNow?
AB
Amy Banks
05/10/24
Terrible
Terrible. I had a major customer service issue that involved submitting a form. The form would not accept. I tried several times and did some troubleshooting. The page only froze and stated “cannot accept ticket.” My customer service issue with the company that uses them, were completely unreachable and kept sending me to this site…not thrilled.
JD
Johnjr Doyle
04/07/24
Membership free took $34.90 out of my bank account
I've been on chat for proximately 45 minutes now with this live view they false advertised a membership since it was free I canceled it 5 minutes after I signed up for it cuz it was not what I was looking for and they took $34.90 out of my account I need that money for court this afternoon and they're telling me it's going to take 2 days to get my money back when the account says sign up with your debit card money will not be with drawed from your account I wasn't in the site 5 minutes ...
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SF
Steve Fink
03/10/16
Cool it with the surveys!
I had to ask a simple question and I used live Chat. Great! In the 6 hours since I've been asked to fill out three surveys regarding my experience. I want my experience to end! Leave me alone! You took a good experience and made it bad! You are like psycho exes who keep asking why I broke up with you and asking the same thing 20 different ways. Stop the madness!
