Listrak Reviews in January 2025: User Ratings, Pros & Cons

"Meets Our Company's Needs Well"

What do you like best about Listrak? The platform is user-friendly with helpful analytics that our company uses daily. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddddddddddddddddddd What do you dislike about Listrak? Formatting emails to work with multiple device OS can be difficult using this platform. What problems is Listrak solving and how is that benefiting you? None currently.

"Listrak"

What do you like best about Listrak? Listrak is easy to work with, simple applications and best of all our ROAS has always been great. What do you dislike about Listrak? We have not been able to maximize our use of Listrak because of our own software limitations. Recommendations to others considering Listrak: Listrak offers everything we need and is very responsive to our requests. We have a great ROI with Listrak What problems is Listrak solving and how is that benefiting you? Broadcast ...

"Listrak Team provides great client support"

What do you like best about Listrak? Our account manager Kyle works with us on strategy, and execution to make sure we are taking advantage of all the features in Listrak. We have expanded our methods of collecting emails, and providing timely messaging that is personalized to our site visitors - growing our revenue each year. What do you dislike about Listrak? Some of the advanced conversations features will require technical help to make sure everything works properly. Recommendations to ...

"Game-changer"

What do you like best about Listrak? The possibilities are endless and the support is top class. Listrak has made it easy for us to leverage and push the boundaries of both email and SMS programs. What do you dislike about Listrak? The onboarding can take a while as the platform is robust and offers extensive features. What problems is Listrak solving and how is that benefiting you? Driving more revenue, creating more segmented and personalized messaging and increasing our Customer base ...

"Very Happy with Listrak's Services"

What do you like best about Listrak? Very easy to make unique marketing emails, setup and schedule to different audiences What do you dislike about Listrak? Have not had any issues that have not been addressed. Everything is there, just sometimes I may not know how to get what was needed Recommendations to others considering Listrak: This is a great service that continues to be creative with new additions to the software to reach out to more customes What problems is Listrak solving and how ...

"Great support team"

What do you like best about Listrak? Very supportive and informative team. Always available to help when you need something & very hands on. The platform is also user friendly. What do you dislike about Listrak? Harder to use on moblie, not enough storage in media library What problems is Listrak solving and how is that benefiting you? None at the moment.

"Great Features & Responsive Team"

What do you like best about Listrak? Journey hub features, responsive manager. What do you dislike about Listrak? The way master lists are "separate accounts." Recommendations to others considering Listrak: Journey hub feature to interactively cross channels to reach out if we have phone and email. What problems is Listrak solving and how is that benefiting you? Back in stock, price alerts that are unable to be automated. Able to work out Back in Stock but "last chance sales ending" alerts ...

"Great for a retail e-commerce company."

What do you like best about Listrak? I think that it has almost everything that you may want from an ESP and all the email triggers. Plus, they also give you a dedicated Account Manager who you meet with every month and will give you suggestions. All other ESPs I've worked with do not do that. Excellent customer support too! Issues are solved very fast or escalated to the right people. What do you dislike about Listrak? I don't like that it has so many lists/databases and they don't talk to ...

"Top Notch Email & SMS Marketing"

What do you like best about Listrak? Excellent service & account management; best in class email, SMS, and GXP marketing all in one place What do you dislike about Listrak? Customer Insights platform not always 100% intuitive What problems is Listrak solving and how is that benefiting you? Integration between email marketing & SMS, improved automated flows, uncovering more customer data, significant increase in overall marketing cross-channel performance

"Easy to Use, Effective, and Amazing Support!"

What do you like best about Listrak? Listrak's platform is incredibly intuitive and easy to use. It is easy to build and schedule emails that look great and convert well using their system. Reporting is intuitive, the platform gives you all you need. GXP has been a game-changer in our business. Our email list is constantly growing (and with high conversion, too!). Perhaps one of the greatest parts about working with Listrak is their incredible customer support. They always come prepared ...