Listrak Reviews in January 2025: User Ratings, Pros & Cons

"Take B2C Marketing to the Next Level"

What do you like best about Listrak? Working with Listrak is like hiring a larger marketing team right in your office. Not only is the team extremely capable and knowledgeable, but they are also an absolute pleasure to work with. They bring more and more to the table and never stop at stellar performance. What do you dislike about Listrak? We're over a year into our relationship and have not found one thing that is difficult by way of their platform, reporting or team. At this point in our ...

"Great Service!"

What do you like best about Listrak? I love the tools, and the analytics and testing options we have. Our account manager Jon has been incredibly helpful as well. We've had a few in the time we've been with Listrak, and with the previous ones I don't think it ever came up whether or not they had experience in our industry and it didn't seem like they knew for sure what to do with us, but with Jon, it's clear that he is and that's been of great assistance to us in planning strategies. What ...

"Listrak SMS + GXP = Amazing Success"

What do you like best about Listrak? Listrak is the leading application in the industry. Not only is the program easy to use, but also offers the best support you could ask for. GXP brought our automation to a new level and the support we receive helps ensure everything flows correctly. Working with Listrak for our SMS and GXP needs are 100% worth it. What do you dislike about Listrak? I couldn't think of a single thing I don't like about Listrak. The program works flawlessly and the ...

"It has been a good partnership over the past three years or so."

What do you like best about Listrak? The customer support is excellent. Support answers questions in a timely an efficient manner. What do you dislike about Listrak? There are limitations to access of information within the platform. What problems is Listrak solving and how is that benefiting you? Listrak is assisting with providing segmentation tools for use.

"Overall good, but lacking in technology."

What do you like best about Listrak? I appreciate the partnership between my team and my reps. I find them to be extremely responsive and will do anything to help me resolve a problem or think of new ideas. In terms of the platform itself, I find it pretty easy to navigate and we haven't run into any technical issues. It's a reliable platform. What do you dislike about Listrak? I think a lot of the reporting aspects within Listrak are difficult to navigate and not user friendly. Often when ...

"Amazing ESP"

What do you like best about Listrak? What I like best about Listrak is how hands-on and easily reachable all the account reps and support staff are. If you ever have a question or issue, you get a quick response and get any issues resolved very quickly. What do you dislike about Listrak? There is nothing that jumps out at me about anything negative about Listrak. After thinking about it for awhile, the one negative is that the user interface changed without notice (or maybe I just missed ...

"It's been a great tool for our communications, helping us specifically target our consumer group."

What do you like best about Listrak? Listrak has been very instrumental in supporting our marketing needs. The team that keeps our group is very friendly and accommodating of our needs. What do you dislike about Listrak? No issues.It's been a great tool for us and we look forward to using it more. What problems is Listrak solving and how is that benefiting you? It's addressing a key need to allow us to target customers with the proper messaging.

"Listrak SMS Review"

What do you like best about Listrak? I like how easy it is to learn to navigate. What do you dislike about Listrak? I dislike how undeveloped it is. I feel like there is still a lot of room for improvement and still a lot of glitches. What problems is Listrak solving and how is that benefiting you? Easy for one team member to quickly and efficiently build/deploy an email/sms campaign when needed.

"Listrak SMS Review"

What do you like best about Listrak? I like how easy it is to learn to navigate. What do you dislike about Listrak? I dislike how undeveloped it is. I feel like there is still a lot of room for improvement and still a lot of glitches. What problems is Listrak solving and how is that benefiting you? Easy for one team member to quickly and efficiently build/deploy an email/sms campaign when needed.

"Friendly people and user friendly program"

What do you like best about Listrak? Overall, I'd say the best is the hands-on approach the team has taken to help us integrate with Listrak. What do you dislike about Listrak? I'm still getting to know the ins and outs of the system, so I haven't come across anything I'd consider a dislike. What problems is Listrak solving and how is that benefiting you? Our previous email client was being depreciated quickly. We needed a program that would integrate well with our new eCommerce system AND ...