Listrak Reviews in January 2025: User Ratings, Pros & Cons

"Intuitive Email & SMS Solution"

What do you like best about Listrak? Listrak's email & SMS marketing interface is intuitive and easy-to-learn while being robust and feature-packed. Building and scheduling Email & SMS is easy to do and uncomplicated. What do you dislike about Listrak? Listrak's messaging automation solutions are complex and can take some time to get used to, however they continually find ways to improve upon these features or roll out new products to address pain points. What problems is Listrak solving ...

"Extremely professional team of experts that help guide your through every step of the process."

What do you like best about Listrak? As part of the Listrak integration, the team assigned to your account literally walks you through every step in the development and integration process. They have experts on staff that can work through every unique scenario your programs bring to the table. I immediately saw a lift in revenue associated with our initial welcome program through Listrak, and then realized even more through SMS. This was the first time we have ever used SMS in our marketing ...

"I love how dynamic and user friendly Listrak is!"

What do you like best about Listrak? I love the new journey hub as well as the personalization aspects. The drag and drop is very user friendly too. We have had great success with the product recommender and the ability to track each product in that function. What do you dislike about Listrak? I also wish you could make a dynamic piece of content a saved piece of content. I also wish you could have more reporting from the journey hub. It's easy to set up but there is a lack of reporting ...

"Great tool with great potential"

What do you like best about Listrak? The best about Listrak is the great team we work with on a weekly basis. They are very knowledgeable and constantly help us identify new opportunities to grow our business and improve our communications with our customers. What do you dislike about Listrak? The platform is limited in terms of design, the drag and drop tool lacks of certain design and edit capabilities that are available on a lot of newer web softwares. Sometimes, the software can be ...

"Great tool with great potential"

What do you like best about Listrak? The best about Listrak is the great team we work with on a weekly basis. They are very knowledgeable and constantly help us identify new opportunities to grow our business and improve our communications with our customers. What do you dislike about Listrak? The platform is limited in terms of design, the drag and drop tool lacks of certain design and edit capabilities that are available on a lot of newer web softwares. Sometimes, the software can be ...

"Great Account Team - downside is the cost and that some other platforms work better with Shopify"

What do you like best about Listrak? Account team - really hands-on support that listens to our needs and works towards a solution and our business needs in partnership with us. What do you dislike about Listrak? It is definitely pricier than some competitors. The only team we have not had a great experience with is the technical integration team. What problems is Listrak solving and how is that benefiting you? it is our CRM platform, all of our communication to our customers comes from ...

"Great Account Team - downside is the cost and that some other platforms work better with Shopify"

What do you like best about Listrak? Account team - really hands-on support that listens to our needs and works towards a solution and our business needs in partnership with us. What do you dislike about Listrak? It is definitely pricier than some competitors. The only team we have not had a great experience with is the technical integration team. What problems is Listrak solving and how is that benefiting you? it is our CRM platform, all of our communication to our customers comes from ...

"Extremely positive experience with continuing growth YOY!"

What do you like best about Listrak? I have used Listrak at two companies totaling over 4+ years with the program. Our account rep has been absolutely amazing, and every Listrak member I have worked with has been very knowledgeable about the tool. The changes that have been made to the platform have made everyday use evermore user-friendly and they are constantly working on new initiatives to bring modern technology to us. Truly, putting together an email or SMS campaign takes minutes and ...

"Listrak has been nothing but Supportive!"

What do you like best about Listrak? Listrak has supported us in every aspect. Our Account Manager and Director have always been available, knowledgeable, supportive, and so much more! The platform is intuitive and provides many features, options, and metrics to track what's important to us. When support is needed, it is there! Anytime we have reached out with questions, we are met with quick responses and answers to all issues. Couldn't ask for a better partner! What do you dislike about ...

"A.M.A.Z.I.N.G"

What do you like best about Listrak? The fantastic partnership, added value, perspective, collaboration, respect, and overall customer service! Working with Megan M. has been such a top-level experience. She is a great account owner who always goes above and beyond what we ask; she gained trust and loyalty within our company, and I can also imagine within others. Megan has also provided value added by utilizing her project management team - specifically Erick and Jordan, who have put forth ...