Leanplum Reviews in January 2025: User Ratings, Pros & Cons

"Great tool for mobile CRM and 5-star customer support"

What do you like best about Leanplum? - Friendly UI and easy to use when building single campaigns. - Good for cross-channel communications, personalization, segmentation, and A/B testing, which is essential for CRM.

"All-in-one CRM platform"

What do you like best about Leanplum? Leanplum has an all-in-one approach to CRM, bringing the product and marketing teams together. This makes Leanplum the best place to see everything that’s currently running that affects the user experience in realtime. You can do sophisticated multi-channel marketing with A/B testing and advanced orchestration. Leanplum’s A/B testing is best in class with the ability to really understand the downstream impact of your tests.

"Customer engagement with Leanplum"

What do you like best about Leanplum? 1- The ease at which we reach our customers and increase their engagement 2- A/B Testing

"Top of the line Customer Support & Success Team, and strong A/B Testing Mobile Marketing Platform"

What do you like best about Leanplum? We've been using Leanplum for over 3 years, something that we like outside of their advanced A/B Testing and Experimenting capability is their Customer Support & Success Team that has always been ready 24/7 to handle our inquiries, and their steady platform with super minimal downtime. Their strong suit is their user-friendly interface design combined with always developing new features that help us to increase our ROI

"Well-rounded solution for CRM communication"

What do you like best about Leanplum? Leanplum is an all-in-one solution for push notifications, in-app messaging, and email. We chose it over our existing push-only provider and ESP because we couldn’t orchestrate messages across different channels. We have a native mobile app as well as as Web app, so it was also important for us to have support for multiple platforms in a unified user profile.

"Best-in-class player management"

What do you like best about Leanplum? Leanplum is more than just a messaging platform. It's full player management that also enables best-in-class LiveOps and remote configuration. The biggest issue with platforms like these is the integration cost, and Leanplum has done a tremendous job here to seamlessly plug into our existing backend and data pipelines. On the client side, they have full Unity Native support, not just a wrapper SDK. All of this enables us to unleash the full potential of ...

"Powerful multi-channel CRM"

What do you like best about Leanplum? We replaced our ESP with Leanplum as our business had shifted more and more to mobile. In addition to sending email, Leanplum powers our push notifications and in-app messages. With our ESP we couldn’t merge user profiles across mobile and web, and with Leanplum this comes out of the box. We also had issues with customer service - getting anything fixed with our old ESP required service upsells with professional services. Leanplum’s support, on the ...

"Easy to use and great value!"

What do you like best about Leanplum? Ease of setting up campaigns and messages. Multi-channel marketing capabilities. in-app popups out of the box! What do you dislike about Leanplum?

"Nimble, growth-oriented"

What do you like best about Leanplum? Agile team, they really take customer feedback to heart. For example, they were super quick to add an SDK kit for Apple’s ATT. Their technical support is also top-notch — super responsive and helpful. The product has evolved over the years into a multi-channel engagement platform, but I really like the fact that they started as an A/B testing solution. You can really tell that testing & analytics are core to their DNA.

"LP has helped us validate product features, run sales and streamline our CRM process!"

What do you like best about Leanplum? Easy UI and tons of features that are very helpful once you ramp up. What do you dislike about Leanplum?