Kajabi Reviews in January 2025: User Ratings, Pros & Cons

It’s worth every penny!

One of the great things about Kajabi is their customer support. Not only do they have a great platform that provides everything I need to get my business up and running but they provide almost endless resources to learn how to use it. From FAQ articles and how to videos to live chats and they even offer an activation video call with a real person in real time to help you trouble shoot early issues and hit the ground running. It seems like a lot of money but it’s worth every penny!

Digital Platform with the Human Touch

Kajabi is not only a fantastic platform with so many inclusive features, it truly is still delivering human interaction from support staff that is unmatched. Definitely going above the rest in taking a more personal approach to their clients success. Refreshing indeed! Thank you David "Customer Success Manager"

Off to an awesome start!

My onboarding call with Christine was fantastic. I got all my questions answered and am really impressed with the functionality and userability (probably not a word) of Kajabi. I was also excited to learn about the internal university. I wish I had joined Kajabi years ago!!

I'm new to online courses

I'm new to online courses, so after asking a lot of people about their experiences I was a little off-put by Kajabi because many said it was difficult to learn and expensive. Here's the truth, it's not that hard. There are plenty of instructional videos to guide you and the onboarding call was excellent (big thank you to Christine Johannes), and as far as being expensive, let's be honest, you get what you pay for, and by the way, how much are you planning on selling your online course ...

Great platform for creating an online business

Great platform -- everything you need for building an online business. Kajabi has outstanding customer service. My activation call with Jack Monroe was incredibly helpful. He was very knowledgeable and patient. Thank you!

Helpful customer care team

Helpful customer care team, and Kajabi has everything I need to run my business smoothly and professionally.

Ryan did my onboarding call and…

Ryan did my onboarding call and followup email and I was very impressed. He was able to quickly show me a way forward to begin using Kajabi while explaining so many options and subtleties of the platform. What a great individual and company. I am a fan for life.

Emily was knowledgeable

Emily was knowledgeable, patient and very helpful in answering all my questions and showing me what to do step by step. Thank You Emily

Excellent support

Excellent support, knowledgeable and insightful, Thanks Will.

Great understanding, guidance & Advice

Great understanding and guidance, as well as advice in making the best out of our products in Kajabi. Thanks Audrey!