Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Great service

What do you like best? Easy to use platform and amazing customer service What do you dislike? I have to call in anytime we need to get sip credentials. It should be automated. Recommendations to others considering the product: Good company What problems are you solving with the product? What benefits have you realized? Great business phone service

Great system for any office - even one with an IT department

What do you like best? Wonderful customer service and GREAT video/Youtube support. I can basically get any question answered quickly, easily, and clearly - even though I am not a 'phone' person What do you dislike? I was extremely skeptical about using Jive initially and looked to see if we should bring phone management in house - DON'T DO IT! No negative! Recommendations to others considering the product: Don't consider - do it! What problems are you solving with the ...

Easy to work with! Great support!

What do you like best? They fixed our internet issues and our call quality is much better than we had with past carriers. Everyone has been very nice to work with and when I need something I can reach out for support. No matter who answers the call, I know they'll be able to help me. What do you dislike? The setup was a little tricky but now that everything is in place, I have no complaints. Recommendations to others considering the product: Give Jive a try! What problems ...

JIVE for business

What do you like best? Service and support are spectacular. We receive monthly calls from a specialist. Follow-up communication for any issues. What do you dislike? Could use some additional individualized software features. Recommendations to others considering the product: Request a demo and test. What problems are you solving with the product? What benefits have you realized? Easy phone connectivity from anywhere. Great personalized auto attendant.

Jive is consistent and gets the Job done well

What do you like best? I like the ease of use in the interface. It allows me to dial, connect and tranferr easily, What do you dislike? Noting comes to mind. It has been rock steady for me What problems are you solving with the product? What benefits have you realized? Lower the cost of operations and having an on premise phone system

Jive talking is the way to go. (pun intended)

What do you like best? Jives up time beats them all. Our previous phone company had connection issues all the time and blamed the local carriers. Jive has never had connection issues on any of our 16 lines. We Love them. What do you dislike? The recorded line service is handled by amazon and is still a bit rough around the edges. Recommendations to others considering the product: The Jive Platform and Phones are great. You will love it if you give it a try. My phone is the ...

Great service

What do you like best? We have little to no interruptions with our service and support is always fantastic to get any issues resolved quickly and easily What do you dislike? Limit on international services and calls What problems are you solving with the product? What benefits have you realized? It makes our work flow continuous.

Great Communication Tool

What do you like best? Is great to communicate with teammates and customers. It has help us a lot when we integrate it with our systems and workflow. The API has been really helpful too. We integrated it with our Filemaker data base and it help us to automate the calls for the customers, now our team mates and generate a call automatically directly from the system and are able to communicate faster and easier with the customer and we make sure the calls are made right. It also help us to ...

Great Addition to our Team and Great Cost Savings

What do you like best? Cost, Flexibility, Easy & Great Customer Support What do you dislike? A little better documentation so we can learn how to admin by our self easier. Recommendations to others considering the product: Jive was very resonable and easy to setup. What problems are you solving with the product? What benefits have you realized? Cloud Service, Minimum down time. Remote access for all employees.

Best Features Best Price

What do you like best? I have been using Jive now for several years. The PBX admin board is so far more advanced that you will get with any competitor, while being easy to use. Being able to map your dial plan by a simple drag and drop is great. What do you dislike? I like the ability to receive text messages through my jive number; however, those messages do not come to email...You have to log into the message center to see them. Recommendations to others considering the ...