Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Great Customer Service

What do you like best? Really pleased with the level of customizability. Had a very positive experience with the support team as they walked me through setting up the system just the way I wanted it. What do you dislike? So far it's working quite well for us, I don't have negative feedback. What problems are you solving with the product? What benefits have you realized? Jive has allowed to set up phone prompts to redirect customer calls appropriately and block unwanted ...

Jive Hosted Solutions

What do you like best? The ability to pick up the phone and talk to someone. Dependability is the first priority. When I call they make me a priority. I never have to leave a message and wait on someone to call me back. What do you dislike? Tier 1 support, but they are quick to move you to Tier 2 if they need to. Recommendations to others considering the product: Great product. Works well. Will meet your needs and grow with you. They are looking for ways to improve the way ...

Great experience moving from land lines to voice of internet with Jive.

What do you like best? Knowledgeable staff in sales and tech to walk us thru the transition on our new phone system. I enjoy the total connectivity to my business even when i'm out of the office or busy with a client. Answering system is great. What do you dislike? Have some minor glitches with my cell phone hanging onto calls sometimes in the office if i answer it instead of the regular desk phones or portable phones. Recommendations to others considering the product: Take a ...

Jive Communications and LogMeIn-A GREAT combination!

What do you like best? Jive works every time. Whether I'm in my office or using my Jive mobile application, I ALWAYS get my calls. I don't hear any echo on the line as I did with my previous provider. The administration portal took me very little time to get used to and it has more and better communications options than others I have seen. There is virtually nothing to dislike with Jive. What do you dislike? The only "dislike" I have with Jive is with the "softphone", the Windows ...

Easy to use and great service

What do you like best? Service reps are always very nice and pleasant to deal with. What do you dislike? Nothing that I can remember. I enjoy everything about Jive. What problems are you solving with the product? What benefits have you realized? Being able to have access to phones wherever I am is great!

Versatile and affordable phone system

What do you like best? Very customizable! Tons of capability and calls are very clear. You can make the system just what you want.have a versatile support menu to help with most questions. What do you dislike? Need help setting up. Have a support department but wish they assigned one person to be a direct tech contact. Got my questions answered but would love to have a direct # Recommendations to others considering the product: Integrate with ProMax and Call Commando What ...

Jive solved our communication issues.

What do you like best? Jive has been great to work with during the setup and installation process. The few issues we had which were not major, they walked us through and have always been very friendly. What do you dislike? I haven't found anything I dislike yet. Recommendations to others considering the product: Do your research and you will find that although other companies are similar, Jive supersedes them all in cost, customer service and being user-friendly. What ...

System technician

What do you like best? Immediate failover Awesome mobility Fantastic clarity Easy setup What do you dislike? Programming GUI to slow Programming f GUI to clumsy to many places to change the same thing and not clear about where things need to be entered Recommendations to others considering the product: Make the switch What problems are you solving with the product? What benefits have you realized? Immediate failover Mobility features

Easy to use!

What do you like best? Jive is very easy to navigate for all my business calls. I can easily see who is calling me back as well with the caller ID feature. Enjoy it much more than the previous options I had with Google. What do you dislike? Thus far everything has worked nicely. I am quite happy with the change! Recommendations to others considering the product: None at this time! What problems are you solving with the product? What benefits have you realized? So ...

Good Phone Software with Helpful Service

What do you like best? The interface is relatively easy to use and customer service will help with any issues quickly What do you dislike? Lots of features can be intimidating. Not too overwhelming though if tech savvy Recommendations to others considering the product: You won't be disappointed What problems are you solving with the product? What benefits have you realized? New phones numbers, call forwarding. It's easy to adjust and modify based on scale.