Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Jive - Simple, Reliable, & Feature Rich

Great service!

What do you like best? I like the dashboard that I downloaded onto my Mac. Everything is in one place - phone calls, IM chats, etc. It also makes it much easier to take calls from my computer or cell phone vs. my desk phone when I'm not in the office. That way, my clients can easily reach me when I'm working remotely. What do you dislike? Nothing yet, all has been very good so far! What problems are you solving with the product? What benefits have you realized? It's great ...

Jive is almost fun to implement.

What do you like best? I like that Jive gives you a circuit board aesthetic that allows you to visibly create the structure of your phone system in your space. It’s user friendly, and the Jive staff are very helpful. What do you dislike? The cost. Jive could be more economical without trying to incentivize you by adding lines. I don’t love that the app will ask you to log into a desktop version to make minor systems changes. What problems are you solving with the product? What ...

The Phone Solution for any size

What do you like best? We had crackling and dropped calls with another VOIP provider. That all went away with Jive. What do you dislike? Jive has been somewhat difficult to contact with the few problems we have had. Recommendations to others considering the product: They are a screaming deal. Jive takes care of all the essentials while saving you money and headaches. What problems are you solving with the product? What benefits have you realized? Clearer phone calls, ...

Getting Better by the Day

What do you like best? Having Jive was a huge burden removed from our old PBX/RPI service. We cut costs in half, maintained our core services, and greatly reduced our time spent managing the backend. Originally the web client ran poorly on our aging Core 2 machines but since the introduction of the desktop client it has improved dramatically. What do you dislike? The number transfer process wasn't the simplest. This had a lot to do with our previous provider but I was really ...

Great VOIP solution

What do you like best? Great dial plan manager and a great partner to make implementations go smoothly. What do you dislike? The previous versions of the mobile app were frustrating. The new Jive Mobile app seems to work very well. Recommendations to others considering the product: Take full advantage of the implementation training and pre-implementation consulting. What problems are you solving with the product? What benefits have you realized? Flexible VoIP solution ...

I use Jive every day. It's Convenient to work even from Mexico on vacation.

What do you like best? It works from my cell or computer at the same time. I am not attached to the office. What do you dislike? Problem arrives when 2 clients call at the same time. There no switching for another line. What problems are you solving with the product? What benefits have you realized? Distant work from any place! Even with no w-f, I can get calls to my cell. Voice messages are recorded well, and easy to click and call back.

Easy Setup and Management

What do you like best? We have just recently moved into a new building and moved all of our users into the building. It was very easy to bring the phones in, plug them in, and get our users working right away. We did have one issue with a setting on our router, but Jive's technical support was able to resolve it quickly and get us back online. What do you dislike? We do miss the traditional benefits of a PBX system where additional users that only do internal calling can be added on ...

Great Telephony Solutions

What do you like best? Ease of use, customer service. I have not had issues with it. What do you dislike? Nothing stands out. We are happy with the solution. What problems are you solving with the product? What benefits have you realized? We are using it to manage our phones

Good hosted VOIP.

What do you like best? Quick support when it's needed. Reliable service. What do you dislike? Inability to pull more info on calls from database. What problems are you solving with the product? What benefits have you realized? Saving money over last phone company.