Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Jive is a simple and efficient

What do you like best? The ease of use. The support is fast and the configuration is very easy to understand. What do you dislike? You need to configure all yourself and on a busy schedule, it would be great to delegate that onBoarding to JIVE but overall the process to migrate to JIVE went smooth. Recommendations to others considering the product: Compare systems between JIVE, RingCentral and ZOOM and if you are 100% VOIP and need web calls and sharing capabilities then ...

Jive Review

What do you like best? We are a direct selling partner for JIVE. They are timely, accurate for quoting, easiest to work with from an onboarding perspective and great post sales support. Their support team are easy to understand, thorough and make sure any issue is resolved to customer satisfaction. What do you dislike? The time to respond to inbound calls for support or partnersupport are sometimes long. Recommendations to others considering the product: We recommend to both ...

Great

What do you like best? I like the fact I do not have to have a separate line just for a fax. I love it is by email and we can save paper if we do not need to print it. What do you dislike? We are not a fan of the mobile app. It is easy to use but it does not always work well on every kind of phone nor does the Do Not Disturb stay turned off when you click the option to keep off until you turn it off. What problems are you solving with the product? What benefits have you realized? ...

Great Support

What do you like best? System is fairly simple to navigate and works well for a variety of users What do you dislike? We have been very happy with the system and have no complaints What problems are you solving with the product? What benefits have you realized? Reasonably priced service

Easy and cost effective

What do you like best? It's easy to set up and modify call workflows, and I like getting voicemessages pushed to my email inbox. What do you dislike? Nothing, I just use it for call answering and routing and since I don't use it for more than that I haven't found anything I dislike. What problems are you solving with the product? What benefits have you realized? As a new business with only 2 people, the Jive service has everything we need to manage incoming phone calls.

By far the best tech support experience there is

What do you like best? Their tech support is the easiest to coordinate and work with on issues. they will stay on the phone with you and help resolve your issue with a great attitude What do you dislike? Sometimes getting to the tier 3 techs can be difficult when you need them. What problems are you solving with the product? What benefits have you realized? The config of VoIP phones and phone systems have been easy to troubleshoot as an integrator with the jive team

Jive is great and easy to use

What do you like best? I like that I can have an official line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option. What do you dislike? Some improvement needs to be made with texting pictures and making faxing a little easier to use. Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Texting pictures should be available soon

Jive is very easy to work with!

What do you like best? Jive has a great customer service team who takes care of our needs in a timely manner! What do you dislike? I haven't had any negative issues with Jive. Sometimes we have internet issues, but that is not a Jive problem. What problems are you solving with the product? What benefits have you realized? Jive has helped our inner office communication, as well as linking our other office to make it easy to communicate at the touch of a button.Plus the "Click ...

Easy Setup, Great Features

What do you like best? The setup was smooth and easy. Up and operational in a very short amount of time. The price is very reasonable for the variety of features that come with the system by default. Support was extremely easy to work with as well. What do you dislike? Porting phone numbers is somewhat a gamble. They do not have much control or influence over the day and time the number is being ported so it could potentially happen when you do not want to be troubleshooting any ...

Great Service with a lot of bells and whistles

What do you like best? Being a small company, we love having the ability to have a professional answering service that can direct calls based on caller's needs and eliminates our constant interruptions for issues that can be easily handled with automated calls. It frees up our time to get more important things handled, yet still allows customer's needs to be met. What do you dislike? We have not had any issues as of yet that would warrant a dislike. Anytime we had a concern or ...