Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Jive!

What do you like best? Dependability. Always there. Easy to re-boot. No down time. What do you dislike? Device button configuration has no global editor for employee changes. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What benefits have you realized? Saves $$. Don't have to deal with the nightmare of AT&T.

Proved to be very reliable

What do you like best? Clarity of voice, calls don't drop and customer service is great What do you dislike? the iPhone Jive app keeps asking to log in again after every weeks What problems are you solving with the product? What benefits have you realized? keeping everyone in the company on the same platform. Call forwarding is much better that previous services we had used. Easier to keep track of calls

All the configuration ability without the problems of self hosting

What do you like best? The Dial Plan Editor was the cats meow. Finally, a WYSIWYG editor for call flow. I can easily add and remove users and their extensions. Since the application works with voip phones, in a web browser, as an computer application and on mobile devices, I can support my users wherever they are. Since all the options are available to every user, I don't need to worry about additional cost when someone wants to use GoToConnect on their mobile device. The administration ...

New to GTC

What do you like best? It is very feature rich and allows great flexibility for end users to control their method of cantact What do you dislike? A few things needs cleaned up and adding favorites could be easier. Recommendations to others considering the product: The GoTo team is amazing and they really bring the service home and want you to succeed. From our POC to full implementation they never missed a beat and have made this experience one of the smoothest deployments we ...

Great cloud-based PBX

What do you like best? It has so many features and a great dashboard to help you achieve what you need to do for your company. We were able to easily answer our phones off-site while the pandemic was occurring. What do you dislike? Sometimes, it is hard to stay logged in if you have multiple LogMeIn accounts. Recommendations to others considering the product: Please keep adding easy to use functions. One nice thing would be to be able to have a wizard that would walk you ...

Good but inexpensive

What do you like best? Easy to administer through web portal. Lots of flexibility for call handling. What do you dislike? Had some complexity to log in to different aspects initially. Recommendations to others considering the product: They worked to help configure the system. The only part which is not easy to manage is the number transfer from old provider. What problems are you solving with the product? What benefits have you realized? Big cost savings with more ...

Great cloud-based PBX

What do you like best? It has so many features and a great dashboard to help you achieve what you need to do for your company. We were able to easily answer our phones off-site while the pandemic was occurring. What do you dislike? Sometimes, it is hard to stay logged in if you have multiple LogMeIn accounts. Recommendations to others considering the product: Please keep adding easy to use functions. One nice thing would be to be able to have a wizard that would walk you ...

Simple and Efficient PBX system for small businesses

What do you like best? The Sales Representative Jordan was very patient with our company despite us postponing over and over again the contract signing date as we kept pushing our moving date further. When we finally agree to sign contract, he still offered me 2 months free! Their on-boarding team was very supportive throughout the whole process, Chris taught me to use the PBX admin and all the features with ease. He went into a lot of details with the Dial Plan and even created a ...

Jive has been great for our small business!

What do you like best? Jive offers easy flexibility to arrange phone systems to fit your particular needs, and we appreciate the technical support by phone when it's been needed. The pricing and the ability to scale as we grow is great! Early on there was a concern raised by an in-house technical advisor who had not heard of Jive. The worry was that this was a new company that might fail and leave us stranded. Jive has not let us down and continues to serve our business needs! What do ...

Jive has many options available and is easy to use.

What do you like best? I like how easy it is to make changes and to be able to choose what best works for your company. I also like that there is a Cell phone App. What do you dislike? The Cell Phone App is very limited and doesn't always work properly. Hopefully this will be improved. Recommendations to others considering the product: I would recommend Jive to others. I think it is a welcome addition to our business. What problems are you solving with the product? What ...