Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Jive made easy

What do you like best? Jive has allowed me to connect to our CRM and log each and every call, the auto call recording feature that backs up to AWS S3, is great. We are able to keep the calls for quality assurance and if need be, we can recover the conversation to listen to. The Jive UI is easy to navigate and you don't need a degree in Jiveology to figure it out, if you run into an issue a friendly Jive Rep is just a call or chat session away. What do you dislike? The SMS feature ...

Our Jive Experience

What do you like best? We love from Jive that their phone service surpasses other companies that supposedly offer the same services but at a higher cost and in the long run that is not worth it. We love that with Jive, we have a company that we are able to rely on. What do you dislike? There is nothing I dislike about jive, their customer service is awesome. Recommendations to others considering the product: If you want to save money in the long run Jive is the best decision ...

Anywhere in the world - and you may as well be in the same office!

What do you like best? Jive phone have been been great for connecting colleagues in different locations. With intercom and the ability to dial via the phone, PC or app - it's easy to stay connected no matter where the "office" is. What do you dislike? Occasionally, the phones need to be restarted...however, just as any Internet-based / technology item (think your PC or laptop) - it makes sense that they should be turned off every once in a while. Recommendations to others ...

I'm finally using technology that is making my life easier!

What do you like best? We had been on VOIP for a while with another carrier, but I feel as though friends and others in the industry always had the bigger and better thing. I chalked it up to working at a small business. When we signed up with Jive, we not only were paying less than we had been, but we were introduced to technology that was easy to implement and easy to use! I LOVE the phone app...! What do you dislike? The downside to using Jive? Sometimes certain settings or ...

Jive Comm - Review

What do you like best? The customer/tech support Jive provides is outstanding. I have called support on a few occasions and every tech rep resolved the issue. They also follow up if the case is still open. This type of service is hard to find these days. What do you dislike? I can't think of a situation were Jive has failed. What problems are you solving with the product? What benefits have you realized? Interoffice communication via phone.

Best VOIP phone service

What do you like best? We made the switch from another VOIP system to Jive and could not be happier. The system is so much more robust than what we had prior to this. The Jive system offers the best for what you get and the customer service is top notch. What do you dislike? So far nothing to dislike. We have not had any issues since switching over a few months ago. What problems are you solving with the product? What benefits have you realized? Believe it or not we found ...

Team I worked with to upgrade phone system was excellent.

What do you like best? Jive sales and technical support team members are very knowledgeable and very courteous to work with no matter why I'm calling. What do you dislike? I don't have any dislikes with the service. What problems are you solving with the product? What benefits have you realized? Jive system allows us to work from different office locations without disruption of business services.

My Jive Experiences

What do you like best? Ease of Use! The administration portal is easy to navigate! What do you dislike? I wish the reporting was more simple. I can get simple reports, but would like to create custom reports on the fly that would update the "deny" phone call list. Recommendations to others considering the product: Good price and stable service! What problems are you solving with the product? What benefits have you realized? Moving around the country and keeping your ...

Reliable, available, functional technology

What do you like best? I like that whenever we need to make an adjustment to our dial plan, VM settings, you name it, Jive is super helpful and easy to speak with. They continue to bring great customer service and functionality. I love that they partnered with LogMeIn. That added feature is awesome. There are no hidden costs and it seems like the company thrives on offering tons of offerings for an easy to understand price (that doesn't fluctuate, and is affordable). Look no further for ...

Office Manager and JIVE Coordinator

What do you like best? Excellent support staff who are quick to respond and resolve issues. Ease of use for portal, setting up new users and extensions. What do you dislike? We have had some trouble with the messaging system; staff members not receiving transferred messages. Would like more hold music options. What problems are you solving with the product? What benefits have you realized? Ease of creating/ changing dial plans