IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Highly Recommended

What do you like best? I like the ease of use and how accessible the software is. Great support. There are many layers of functionality I have not yet explored. I would like to do more with it. What do you dislike? Not as many automated features as I would like. I would appreciate more one on one training to show me how to maximize my use of the product. I wish I could integrate it into my current IDX website. Recommendations to others considering the product: Try it. There ...

This powerful CRM not only organizes my contacts but keeps me on track as well!

What do you like best? There are so many features to love about IXACT! Besides doing a great job of organization of contacts, I love the activity plans and that they can be customized. I've created custom plans for listing activities and offer activities. They keep.me on track! I never forget a task now. I also love the fact you can track showings of your listings. And of course the automatic monthly e-Newsletters which are awesome! What do you dislike? Not much to dislike, but ...

IXACT Contact CRM is very beneficial and valuable for my business.

What do you like best? The most helpful aspect is the customer service. They are always quick to respond and very knowledgeable. What do you dislike? I don't like that we cannot add contacts specifically to a contact group. I don't like that I can't tab automatically to certain lines when inputting a client's info. Having to use the mouse or touch screen to get to the line I need is time consuming. It would be so much easier to be able to tab to every place so we just tab where we need ...

Brilliant CRM

What do you like best? The eNewsletter is a great option, appreciate the assistance with other relevant stories. What do you dislike? I would appreciate a more robust way to create mass emails in the html editor. I understand there is a lot to it in the back end; however, it would be nice to have more control over responsive messages with html/css stylesheets. Seems just a little dated. Recommendations to others considering the product: Just try it, you won't be disappointed! What ...

Best CRM

What do you like best? I love the social interaction and newsletter. What do you dislike? Nothing I really dislike. Only wish it came with a data entry person : What problems are you solving with the product? What benefits have you realized? All my contacts are kept organized. This system saves you time for other things you have to do for your business.

Powerful Platform

What do you like best? I like the automation. It makes it very convenient to stay in contact with my clients. What do you dislike? I haven’t discovered any real downsides. Recommendations to others considering the product: Give it try! What problems are you solving with the product? What benefits have you realized? Staying on top of my clients mind.

Lead Saver

What do you like best? I like being able to keep up with my leads and what I have sent them or what they have asked for. What do you dislike? I find it hard to find a lead that may need a certain type of property What problems are you solving with the product? What benefits have you realized? I have wrote more contracts because I have followed up

One of the best CRM

What do you like best? Great support service , well defined videos to learn, super product which covers every aspect. What do you dislike? So far nothing. they are improving every day. Was a bit complicated in the beginning but customer service is great and walk you through very well. What problems are you solving with the product? What benefits have you realized? It is very easy to manage contacts and keep track of each clients activity. Follow ups, reminders, news letters, ...

Best Cost Effective CRM

What do you like best? The steps to send regular emails are logical, I had them memorized in a few tries. I've used other programs and I always had to look up my instructions. Also the support people are always available What do you dislike? It would be nice if changes were automatically saved. Recommendations to others considering the product: Try it you'll like it. What problems are you solving with the product? What benefits have you realized? The monthly news letters that ...

Perfect for real estate!

What do you like best? My main use for Ixact is as a CRM, I can import or manually add leads, set up touch points and email blasts, make notes, add birthdays and move-in anniversaries. I also find this extremely useful for tracking showings and feedback, I love that I can print a report to give to each of my listing clients that looks professional. I can also print mailing labels from here and weekly call lists. There is goal setting, options to track referrals and the ability to upload ...