IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Some good some bad

What do you like best? I liked the added features like the workflows and newsletter but found the interface and mobile app to be outdated and not convenient to navigate. What do you dislike? I like the ability to send an automated newsletter and workflows. Recommendations to others considering the product: If you are looking for workflows you can customized this is a good fit. If you dont need a robust CRM and dont plan to use the app this is a good CRM What problems are you ...

Great database / CRM

What do you like best? Without Exact I do not think I could keep all of my transactions in order. Any agent that has multiple transaction running at the same time could miss an important contingency date which could be very damaging. What do you dislike? There is not much I dislike about Ixact. At first it is very confusing and not the most user friendly. You can always call customer service and they can walk you through any issue you may be having. Recommendations to others ...

Good Real Estate CRM

What do you like best? I like it can track all clients and leads What do you dislike? A little clunky It is a little difficult to navigate at times What business problems are you solving with the product? What benefits have you realized? Follow with clients scheduled very easily

Quite in depth

What do you like best? You can see your active, pending sales and lead management follow ups What do you dislike? Doesn't flow as easy as I would like. It's awkward for one task to another What business problems are you solving with the product? What benefits have you realized? Organization

New user experience

What do you like best? the connection of website and CRMand ease of both What do you dislike? the learning curve and managing contacts to easily identify current ones. Having to document everything- if I email it would be nice that it automated into the system. Having to do website mostly on my own. Recommendations to others considering the product great product for the price- seems easy to use and I reviewed many products. The website and social media aspect was a plus and the crm ...

Ixact Contact Review

What do you like best? Automation of social media posts provide fresh content to my clients and prospective clients. What do you dislike? Clients complain that they are not receiving emails that I am sending through the mass email function. Also, they have replied to emails and I don't receive them. My integration with Facebook is expensive with Zapier and doesn't work reliably. Recommendations to others considering the product Great for a Real Estate CRM system and Social Media ...

A full-featured CRM for real estate professionals

What do you like best? Reminders, marketing content, lead tracking What do you dislike? iOS app is a bit buggy, often difficult to update Recommendations to others considering the product Give it a shot! It's worth a try. What business problems are you solving with the product? What benefits have you realized? Keeping track of my leads and business

Fast and easy to use

What do you like best? Overall all structure and layout is easy to use and navigate. What do you dislike? i wish this could be more customization would be great. What business problems are you solving with the product? What benefits have you realized? follow ups and organization

Nice way to store contacts

What do you like best? The reminders are a nice feature to keep in touch with potential clients. You can add a lot of information on your contacts and set up emails to keep in touch. What do you dislike? I have been using Ixact for a couple years now & I'm not love but it works to store contacts. The biggest drawback for me is that you can not search for contacts by any type of category or by keywords. Recommendations to others considering the product Keep a list of contacts you ...

My IXACT Sentiments

What do you like best? I like that there's multiple functions (CRM, Website connection, Newsletter formats, Etc. What do you dislike? It's a little cluttered and can be confusing how to navigate at times Recommendations to others considering the product It's one of the better CRMs out there What business problems are you solving with the product? What benefits have you realized? At this point in time the website is the strongest benefit. I've seen my online presence stabilize ...