IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Multi faceted CMS

What do you like best? Auto bday, ahto move in..... Customer service Built in drip programs that are easy to modify. What do you dislike? Haven’t found anything yet. Hard to dislike. What business problems are you solving with the product? What benefits have you realized? Maintaining relationships.

Easy to set up and use.

What do you like best? Great tutorials and easy to use - it is very similar to Agent Office which I used in the past. It took less then a week to implement and technical support was amazing - patient, knowledgeable and very customer focused. What do you dislike? Newsletters could be more feature rich to look more attractive. It should have more colours also perhaps a library showing some real estate images. Recommendations to others considering the product Definitely try it! ...

New Ixact User

What do you like best? Ixact can house a wealth of information from anniversaries to storing all of your chat history. What do you dislike? Can be redundant in the questions/info it keeps What business problems are you solving with the product? What benefits have you realized? It is helping us have one central location to work from with our data base & is helping me realize how important it is to have a systematic approach to staying in touch.

A Very Good CRM For Real Estate Professionals

What do you like best? Ixact Contact is easy to use, easy to understand and overall, has an aesthetically pleasing interface. It is packed full of features, some of which are listed below. Ixact Contact comes with built in email templates for drip campaigns with a set it and forget it feature, a calendar to manage all your appointments and tasks, a monthly newsletter with informative articles, and one of the best features is Ixact Contact's ability to track and monitor emails sent out. ...

Good easy to use CRM

What do you like best? I have used Ixact contact for 8+ years. I think it’s easy to CRM. Most independent ppl don’t use it consistently and therefore not product would help them. If you use this CRM and that’s why an easy to use product is important, you will always be consistent and reap the rewards of drip campaigns, contacts at your fingertips and follow up systems. I says it’s as good as it gets for the dollars you spend. What do you dislike? Like any software, nothing is ...

iXACT in the right direction, but still far from perfection.

What do you like best? Most of their system and its ability to be run on Mac OS as well as Windows. What do you dislike? When I am working with a couple, I have to create two separate profiles for the husband and wife in order to see their names on my phone caller ID. This problem has been fixed in Brian Buffini's Referral Maker. The second annoying thing is that the software keeps logging me out after about 20 minutes or so in MacOS. There should be an option that I can choose ...

Great CRM and super user friendly

What do you like best? I like the newsletter setups, the task lists, which can be applied and the fact, that I have a great, birds eye view on my business. What do you dislike? The website component and the lead generation aspect, which in my opinion is a bit lacking. I understand, that it is a CRM first and foremost, but maybe a partnership with an existing lead gen provider would be an option. That would allow IXACT to put the option in front of their customers and let them pay ...

Great CRM

What do you like best? I like the quick functionality of having the contact list on the right that can be filtered down by just typing in a few letters. That makes it easy to use. I also like the newsletter. What do you dislike? I do not like the app - it is not very user friendly. I also do not like that there is not one page where I can see all (or a lot) of my contacts to apply mass actions. It is a bit clunky at times and I do wish there was more keyboard ...

CRM for real estate

What do you like best? i like how the crm is simple and user friendly and quite straight forward, there are different functions and newsletter available for variety of choice mass mailing to my clients list and potential lead that need time to follow up and become a solid client and sometimes client need more time to build strong solid relationship with What do you dislike? i do not like how the crm is expensive for the monthly cost and there is not much discount when you open more ...

iXact contact great for CRM management.

What do you like best? Love the drip campaigns. Good automated content to stay top of mind with clients and future clients. What do you dislike? Some of the fields are more for our neighbors to the north; not used as much in the US. Recommendations to others considering the product: Good choice. What problems are you solving with the product? What benefits have you realized? Staying front of mind with clients.