IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Ixact CRM

What do you like best? I like their email templates. It has really worked for me What do you dislike? Their interface could be improved aesthetically Recommendations to others considering the product: It’s a good CRM for realtors. Newsletter might look old and lengthy but it has worked for me What problems are you solving with the product? What benefits have you realized? This CRM has helped me convert my prospects into clients

Great CRM with lots of bells and whistles

What do you like best? The monthly newsletter is a great way to keep in touch with our Client Base, and the articles are pre-written and are always topical and on-point! it's also good for on the go client updates What do you dislike? Wish the tasks were a bit better, for example, one item could trigger another item or another list... Recommendations to others considering the product: Wish it connected with Kunversion or even Zappier and tasks were better. What problems are you ...

Great for record keeping of contacts and transaction progress

What do you like best? I like that it has many features offered, all in one place - contact address book, monthly newsletter, related website and content. What do you dislike? I dislike the tasks/reminders feature in that it sends me an email as a reminder, rather than integrate the tasks with my calendar, which I would prefer. The fact that I cannot stay logged in on the website or the app is a downside, as well - it’s a pain to re-log in every time throughout the day that I need my ...

Great concepts, could use some tweaks

What do you like best? Love the Keep In Touch Coach! It provides an easy way to keep up with all lead gen calls. What do you dislike? There are a few tweaks that could be made. For instance, there are some mass assign features missing (or perhaps more likely, mass UNassign. There have been a few times where we cannot undo something. For instance, we've decided to not do birthday touches through Ixact, but we cannot turn off the notifications without opening each person's profile. ...

Ixact Contact Works!!

What do you like best? If find Ixact Contact CRM to be very easy to use. Once you load in your contacts, you can do anything with a couple of clicks What do you dislike? I don't dislike anything about this CRM. I'm very satisfied with the product and how it works What problems are you solving with the product? What benefits have you realized? My Ixact CRM sent out a mass email to a client that I had lost touch with. They answered the email and bought and sold a house with me! I ...

Good Website group to work with

What do you like best? Response time when there is an issue or problem What do you dislike? switching from function to function and the time it takes What problems are you solving with the product? What benefits have you realized? None

IXACT keeps me current!

What do you like best? The CRM provided by IXACT doesn't give me any excuse not to keep my contacts inputted and updated. I'm also now on the ball with monthly newsletters, emails, move in anniversaries, birthdays and other important info to keep me in the forefront of my previous clients and my prospects. What do you dislike? When I send mass emails or even newsletters, the email address for me is IXACT. I'm thinking there must be a way to allow people to reply to my work email ...

Great for assigning/coordinating tasks

What do you like best? It's easy to use. It is great for auto emailing news letters. What do you dislike? That I can't see listing/ closing tasks separate from the mailing tasks. What problems are you solving with the product? What benefits have you realized? Tasks are assigned to the appropriate person on our team so we each know what we are responsible for completing.

Super functional, well thought out platform!`

What do you like best? It allows us to compile all of our info in the same place so my boss and I can stay on track. The funnel is visual and easy to see where we stand. The label printing feature is super handy as well. What do you dislike? I wish the email creator was more user friendly and had more options. If it was drag and drop, it would be much easier for us to make eye catching emails. Adding CTA buttons and wider font/aesthetic options would be nice. As a former user of ...

Easy to use, stay on top of your client's mind!

What do you like best? Many great features to use so we can keep in touch with our database easily, great support from the IXACT team! What do you dislike? They may add content for investors too like newsletters etc. What problems are you solving with the product? What benefits have you realized? automation