IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Got to Have It

What do you like best? The automatic monthly news letters are the best feature for me. The ease of new propsecpts hitting my wesite and then automatically showing up on my dashboard. What do you dislike? Can't import contacts on my own and I have to call someone or send them an email with a csv file attached while other systesms let you import via an import tool. Recommendations to others considering the product Just be aware you cannot import contacts like other systems What ...

I finally found a software that can do all my requirements.

What do you like best? This software is user friendly. I can navigate easily throughout. What do you dislike? At the moment there is nothing to dislike. The support is great if I have any issues. Recommendations to others considering the product Marketing letters for the real estate industry as part of their package. What business problems are you solving with the product? What benefits have you realized? CRM and touch marketing communication.

reasonable contact management system

What do you like best? I like on source for managing Social posting, monthly newsletters & contact information for my clients. I need one system that is simple to use and this accomplishes that. What do you dislike? I do not like that the system does not have annual anniversary emails that go out to contacts and the system does not integrate easily to send information outbound. What business problems are you solving with the product? What benefits have you realized? monthly ...

Easy to use.

What do you like best? Clean interface with many useful features What do you dislike? Does not work with Outlook 365. It should synch with calendar and task and email. Recommendations to others considering the product Good balance of price and service. What business problems are you solving with the product? What benefits have you realized? Staying in touch with my database.

The Right Choice

What do you like best? The customer and technical support is superb. They walk you through all steps in as much detail as you need and are readily available. What do you dislike? Honestly, nothing at this time. About the worst thing I can say is that there are a couple of global edits I wish it included, but the superior benefits outweigh this minor inconvenience. Recommendations to others considering the product I did extensive evaluations of Real Estate CRM's and for my current ...

CRM that will run a business

What do you like best? New interface is easy to use and view, app means I always have access contacts and to do. System allows flexibility to customize groups and labels to organize the way I want. What do you dislike? Entering transactions or potential transactions is difficult. Would like an “archive” or “pre-delete” option for contacts. If the activity summary would also show activities that weren’t just prospecting, so you could see your complete activity totals What business ...

CRM to run a business

What do you like best? New interface is easy to use and app connectivity means no excuses! Contacts and to do are always available! System has some flexibility to customized groups and labels so you are able to organize clients the way you want. Templates for contact plans and task lists are very helpful. Overall a great organizational and marketing tool. What do you dislike? Entering prospective and active transactions is cumbersome. Would like the option for an "archive" or ...

Charts, graphs, dashboards...oh my!!

What do you like best? Perfect way to stay on top of my pipeline, constant reminders such as : birthdays, anniversaries, and anything to make my clients feel remembered. What do you dislike? Feel like it could be a smoother experience by allowing my current crm to remain compatible and work with each other but it won't streamline for me. Recommendations to others considering the product: Your clients will appreciate it and you will love it. What problems are you solving ...

Solid, effective, and well priced CRM

What do you like best? Ixact is user friendly, well laid out visually and the built in drip campaigns are clearly written by people who understand the real estate business. What do you dislike? Not being able to email directly from the CRM and track all communications in one spot (without extra steps) is incredibly frustrating and inefficient. Lacking a texting component is also a significant downside to this CRM What problems are you solving with the product? What benefits ...

Great start, can always get better

What do you like best? Being able to keep track of my clients through automated messaging, and the keep in touch client help keep my business at the forefront of my clients minds. What do you dislike? The inability to also have automated texting campaigns and social media campaigns that add in details like other companies. The interface is also a little dated. What problems are you solving with the product? What benefits have you realized? I am now able to keep track of ...