IXACT Contact Reviews in January 2025: User Ratings, Pros & Cons

Our experience has been pleasant and easy to work this system.

What do you like best? The monthly newsletters to remind past clients we are still here to help them with their real estate needs. We can use the templates for buyers or sellers of good useful information to translate into a sale. What do you dislike? Our only complaint is the letters are not written as a team. Have to change the I's and me's to Us and We. Recommendations to others considering the product: A worthwhile product that is easy to use What problems are you solving with ...

Great price and multifaceted

What do you like best? It has all the capabilities of the more expensive crm s and does the same stuff. The best feature is the automatic newsletter. It’s a easy way to stay in front of your clients or prospects. What do you dislike? It’s a little difficult to figure out at first. What problems are you solving with the product? What benefits have you realized? Helps with reminders so I can stay on top of my business.

User friendly, lots of templates and things to keep me organized!

What do you like best? Love the monthly newsletters! Also like being able to set up clients on campaigns to stay in touch What do you dislike? Wish we could see specific email open rate details in each contacts profile...would be nice to see how engaged each client actually is Recommendations to others considering the product: Great database of templates to stay in touch with your clients; also helps to organize client touches and transactions in one place! What problems are you ...

Versatile and easy to navigate CRM tool

What do you like best? Very versatile CRM tool with a lot of features and good customer support What do you dislike? There's so many features that it's difficult to use them all Recommendations to others considering the product: I recommend it to anyone looking for a versatile and easy to use CRM that's reasonably priced What problems are you solving with the product? What benefits have you realized? Keeping in touch with customers and potential clients in a more meaningful way.

IXACT makes the CRM Process Easy

What do you like best? IXACT keeps you in constant contact with your clients. It has pre-established plans for a variety of different customers so you never forget to reach out and stay in touch. What do you dislike? The process can be cumbersome trying to add in different deals with buyers. Trying to determine different aspects of the client information can occasionally be challenging to find. Recommendations to others considering the product: A CRM is truly as good as you make ...

My Favourite User-Friendly Real Estate CRM

What do you like best? Easy to set up, pleasing visuals. I've tried every CRM available for the real estate industry and this is my favourite. I love that I can set up my new clients easily, view past transactions, link properties to the contacts and more. It keeps me organized What do you dislike? The mobile app is not as functional as I would like. It's handy for on the go but I wish I could do more without logging into a computer. Also many of the emails I send from IXACT end up in ...

Automation helps!

What do you like best? I love the automated emails for newsletters or specific campaigns. What do you dislike? Sometimes the interface can be confusing. Recommendations to others considering the product: Great way to automate communication. What problems are you solving with the product? What benefits have you realized? Keeps me in contact with every client at least once a month.

Wouldn't trade it for any other CRM

What do you like best? I am a new agent and this was the most cost effective when I started. (first 6 months were free-What I have found during my trial was how detailed and robust the feature set is. The social media content and web site alone are worth the price. I am a lifetime user already! No chance I will ever go anywhere else. What do you dislike? The learning curette was pretty steep and the training tools were not as useful as I would have liked. What business problems are ...

Easy to use CRM with great Email and Drip campaign tools

What do you like best? The interface is so much more user-friendly than others I've tried. I also really like the mass email tools and the ability to easily create and track completely custom emails and drip campaigns. What do you dislike? The goals tracking and the way it calculates those figures is not intuitive to me Recommendations to others considering the product Worth the switch! What business problems are you solving with the product? What benefits have you realized? ...

Very helpful tool to stay in touch with my clients!

What do you like best? The automatic reminder for birthdays, anniversaries, move-in/closing dates is so convenient! I will always remember to send greetings or use the opportunity to connect and check in with past clients on how they're doing. What do you dislike? The mobile app isn't as user friendly. Also, I would like to have a report view of all contacts - perhaps the function exists but I haven't fully understood how to use it. Recommendations to others considering the product ...