involve.ai Reviews in January 2025: User Ratings, Pros & Cons

"Next level customer intelligence!"

What do you like best about involve.ai? The individual customer insights and recommended action to optimize value; The trends and correlations provided across customer data help with prioritization across all internal functions; Intuitive UI, alerts and push notifications across customer-facing roles The service and partnership delivered by everyone I've interacted with at Involve.ai are world-class! What do you dislike about involve.ai? I'm looking forward to additional reporting ...

"Visibility into customers"

What do you like best about involve.ai? involve.ai is intuitive, and its insights are powerful. Our team has nearly 2x their productivity since integrating with involve.ai. My team has all information handy to fight churn. Overall, their tool gives us clarity to revenue growth and revenue retention. What do you dislike about involve.ai? involve.ai is insightful and impactful. Currently, insights are only on an account basis. I would love to see the insights per customer segment. This would ...

"Impressed by you're platform"

What do you like best about involve.ai? It's simple; it gives me insight into my potential customers; all pertinent information in one place; don't have to scroll to different screens; uses AI; I have not seen any competitors that easily accesses all data; completely customizable What do you dislike about involve.ai? Too much information; may take time to fill in all the fields Recommendations to others considering involve.ai: Evaluate the platform What problems is involve.ai solving and ...

"Customer Health Dashboard"

What do you like best about involve.ai? Accurate customer health dashbaord and Reporting What do you dislike about involve.ai? there is an opportunity to improve Automation What problems is involve.ai solving and how is that benefiting you? Customer health platform to measure accurately how your customers are doing

"become proactive rather than reactive"

What do you like best about involve.ai? proactively get recommendations and risks for customer health across the entire customer journey What do you dislike about involve.ai? we needed strong integrations to Gsuite which they have now launched What problems is involve.ai solving and how is that benefiting you? we needed to go from opinions to actions. also a single source to train our customer success reps to manage customers better

"Involve.ai works with us to ensure our data is accurately displayed to provide actionable insights."

What do you like best about involve.ai? I like that I can view and sort the data and insights quickly and clearly. The ability to see all information in one place is beneficial to analysis at a glance. What do you dislike about involve.ai? Data displayed in graphs and charts are often missing labels for the axes. Also, the data would be more clearly readable/viewable if a different graph style was used (line vs bar). Recommendations to others considering involve.ai: To get the most out of ...

"Well thought through customer health platform"

What do you like best about involve.ai? Grateful for your help for the review. https://www.g *What do you like best? Client management has become more efficient with involve.ai. They do all the heavy lifting and tedious analytical tasks! Their design provides a detailed view of the customer base with their intuitive dashboard that monitors health scores, triggers various actions, and automates workflows. Their founders and team are truly customer-centric and look forward to have them ...

"A compelling idea"

What do you like best about involve.ai? I like the vision for pulling together customer interactions into one place, then turning that data into actionable insights. What do you dislike about involve.ai? I'd love to learn more about how other teams are using Involve to get the most out of it. What problems is involve.ai solving and how is that benefiting you? Seeing customer interaction records all in one place.

"Reduce churn using involve.ai"

What do you like best about involve.ai? Involve provides valuable insights about top customers in a single view! It reduces the hassle of going through multiple email threads, gathering CRM notes, or checking updates with data teams. The dashboard is super cool! I like the seamless experience through numerous integrations. Highly recommend it. What do you dislike about involve.ai? Under account details, if I could add links to customer websites and customer accounts in CRM, that'd have been ...

"Involve is a health score software not a CSM platform"

What do you like best about involve.ai? I love that it is an AI that can read and constantly update on its own the health scores of our clients. very helpful, especially with a long-tailed business. It also shares why it is giving the score that it is giving which obviously benefits everyone from the rep to management. What do you dislike about involve.ai? I mean my feedback from above is accurate, that really is all it is tho. It is a software that will read your data and give you health ...