Intercom Reviews in January 2025: User Ratings, Pros & Cons

"AWESOME!"

What do you like best about Intercom? The navigation of this system is easy and intuitive, so there’s no confusion when sending our customer macros. Plus, they are all regularly updated and working correctly, meaning that I’m able to maximize my time using them.

"User friendly interface. Very easy to use."

What do you like best about Intercom? The balanced assignment feature is beneficial for me. It makes the assignement of tasks straightforward, seamless and fair. It is also significant that those with admin access can mark urgent cases as high priority so they can be worked on immediately.

"Intercom Analytics Review"

What do you like best about Intercom? I like engaging with other people especially my customers since we're using Intercom for business purposes. What do you dislike about Intercom?

"Intercom"

What do you like best about Intercom? At Intercom, we strive to give our customers a great experience from start to finish. That's why we've developed a system that allows us to send messages with the correct grammar and punctuation to make sure that our customer service is top-notch. We're committed to creating products and services that our customers love!

"Intercom is a easy-friendly tool that can be used by anyone."

What do you like best about Intercom? Intercom is user-friendly, you can easily gauge the icons and use of each function. It is a tool that agents can easily assist and interact with clients or customers.

"Easy to use/"

What do you like best about Intercom? You can easily use some macros that are already given on the list, and you can create a persnal macros or copy and use some articles, and correct your grammar on AI tools.

"Intercom mechanics experience Feedback"

What do you like best about Intercom? I like it best when we can use third-party AI assistance like Grammarly without experiencing any bugs or issues. I like it even more because the interface is very simple which makes it easier for us/ me to navigate the tool.

"Because it's so fast and it's user friendly. We can use it without problem."

What do you like best about Intercom? It's fast and very easy to use. We love inputting macro to the intercom and it makes our work very easy. This intercom makes a better world for a person like us.

"intercom analictics review"

What do you like best about Intercom? Intercoms are communication devices that allow two-way audio and sometimes video communication between two or more rooms or areas within a building or facility. They come in different types and sizes, ranging from simple door entry systems to complex communication systems used in large commercial and industrial settings.

"Daily life using Intercom"

What do you like best about Intercom? The way we can help our customers in real time with clear communication would be the best selling point for me. Also, the way we can create and customize our own macro's for efficient resolution is a plus point.