Intercom Reviews in January 2025: User Ratings, Pros & Cons

"Streos's experience with intercome"

What do you like best about Intercom? It is easy to set up and get started with the quick start guide we were able to start using in a few minutes. The startup program is very generous, giving us a year of free access to intercom products.

"Amazing product and customer support"

What do you like best about Intercom? You can sort out everything in the business in one place. From push notifications, to automation, to email campaigns, chats, help articles, and so many cool banners and messages to the end user.

"Intercom - your way to best communication"

What do you like best about Intercom? I like intercom when it comes to sending email and chatting with our partners with Blacklane. This is our most efficient channels when sending communications to our partners.

"Impeccable"

What do you like best about Intercom? Intercom keeps us connected with our business needs. This platform itself is used to communicate directly to both clients and customers. In short, the application is handy.

"Experience using Intercom"

What do you like best about Intercom? It is easy to use and helps me help customers get their answers. For me it helps me stay organized and provide the best service. In addition to being able to create Macros to have better answers.

"Perfect tool for Support"

What do you like best about Intercom? I love the clean interface, easy to understand reporting, and the built-in AI features! What do you dislike about Intercom?

"Intercom Review"

What do you like best about Intercom? The best thing I like about using Intercom is that you can have an automated chatbot to free the company from repetitive questions from our customers and to help businesses communicate with them in real-time. It is also designed to support not just chats but also emails, so it helps the company maximize the team's efficiency. It is easy to use and a great communication platform.

"The best and reliable chat and email service that you will ever encounter."

What do you like best about Intercom? Intercom provides user friendly and manageable content which will empower users to finish their work load efficiently. The dashboard is one of the easiest interface that I have seen and nothing that I could ask more.

"Intercom Review"

What do you like best about Intercom? Intercom is easy to use and very easy to navigate and edit the settings. What do you dislike about Intercom?

"Intercom Review: So good so far with a lot of useful features."

What do you like best about Intercom? The features where I can set on away status but would still be able to receive response from my existing email/chat. I love the part where I can also see my Team mates inbox and numbers of people logged in. I love it that I can edit my name as well and it would appear in Macro, I used different phone name due to my name spelling is kind of complicated so this feature is very helpful to me.