Greenhouse

Great product with Outstanding Customer Support

What do you like best? Greenhouse has a clean and easy-to-navigate UI, with lots of room for customization! The product ops and customer support teams were great about helping us setup our integrations and launch Greenhouse last summer. I would definitely recommend Greenhouse to any small-mid size companies that need an easy way to automate their hiring processes. What do you dislike? 1. Reports center is not as robust as other ATS that I've worked with in the past. 2. Pipeline ...

The only ATS I've used and the only one I'll ever want to use.

What do you like best? Greenhouse is extremely customizable and is very user-friendly. I think the Greenhouse team makes thoughtful product updates and adds unique features. What do you dislike? I don't want to write anything here but it's making me? What problems are you solving with the product? What benefits have you realized? We're implementing a more structured hiring process and providing a positive candidate experience.

Great process support and API functionality; still potential for easier UI and better reporting

What do you like best? Greenhouse supports all our hiring processes and is very customizable. We use it in over 10 countries worldwide and are able to create custom processes for all cuntries. What do you dislike? There is no canban board which makes is difficult to keep track of all candidates in one job. The reporting functionality is limited to a set of fields and not that customizable. Also, it would be great to track sourcing efforts even better. What problems are you ...

Greenhouse is very user friendly.

What do you like best? Greenhouse is easy to navigate and there are lots of self-help tools offered. I also like my customer success manager Karlan. He is very responsive and always solution-oriented. What do you dislike? Some of the reporting requires extra digging. What problems are you solving with the product? What benefits have you realized? Greenhouse is helping us to capture demographic information on all candidates who wish to identify.

Greenhouse is a great ATS

What do you like best? Being able to customize GH the way you need it to be (with some help of your engineers) Being able to build your data dashboards Being able to ensure solid feedbacks to candidates by using scorecards Great customer success team Easy to add on additional tooling like Hackerrank, Talent Wall, etc. What do you dislike? If you don't invest time and resources in customizing and managing the tool properly, you will get frustrated Reporting and the ...

User friendly application system that supports structured hiring.

What do you like best? I like that Greenhouse is user friendly and that it's a highly customizable interview process. Adding in attributes and required skills into scorecards helps to ensure we are making objective hiring decisions. What do you dislike? There is room for more automating, specifically around scheduling. It's also difficult to find a help desk feature in case you have questions. It would be nice if you could include interview agenda's within the calendar invites. It ...

Excellent ATS for midsized and small employers. Potentially good for large enterprise.

What do you like best? Excellent interview scorecard and candidate workflow configurability. Very good recruiter user experience. Good market share with mostly positive sentiment from recruiters who have used it previously. Granular control of user permissions and data access. Good APIs for integrations. What do you dislike? Custom reports module has limitations, although it is gradually getting better. Conditional approval routings are limited compared to other more mature ATS ...

Forward-thinking & intuitive ATS

What do you like best? - intuitive - cost was competitive to other ATSes - great customer support/implementation - easily integrated to other systems What do you dislike? - limited analytics - workflows aren't as customizable Recommendations to others considering the product: lever + Greenhouse were my top choices for a growing company. We're 500 employees + a lot of growth and Greenhouse was the best solution in terms of candidate experience, analytics + cost. ...

Great partnership

What do you like best? The customization of the features is great What do you dislike? To do true pipelining (the majority of our recruiters job here) they absolutely need CRM access which is too high of an additional cost. Recommendations to others considering the product: Make sure you are truly ready to change your organization. Its likely not going to be an easy substitute for your current process (in a good way). Its a lot of work to implement and will fail if you ...

People & Culture Partner

What do you like best? User friendly and very straight forward! Interviews are easy to book and I like that added feature of seeing more than 1 interviewers calendar at at time. What do you dislike? The CRM functionality could do with some tweaking. Prospect pools are great but if there is a candidate that is a "future" candidate and we don't have a job for them yet, it would be nice to be able to still put them through the interview process and have an option to have the ...