GoTo Connect Reviews in January 2025: User Ratings, Pros & Cons

"GoTo Connect Is Solid Solution"

What do you like best about GoTo Connect? Platform delivers all in one solution for phone, messaging (including texting) and conference calls/meetings with video and screenshare

"It is definitely an all around app that is able to do a lot to help with day to day productivity."

What do you like best about GoTo Connect? I like that I can create meetings from the portal but also make calls right afterward. It makes it very streamlined to get work done. I have been able to use this for two years and counting. Each new feature makes it easier the more and more things are released

"GoTo is a good solution"

What do you like best about GoTo Connect? Being able to have a physical phone, a smartphone app and a desktop application - and being able to transfer calls between them.

"GoTo is great but the app needs more work"

What do you like best about GoTo Connect? It doesn't matter what device I am on I can make and receive calls on nearly any device. What do you dislike about GoTo Connect?

"Service is Perfect. App not so much"

What do you like best about GoTo Connect? The actual phone service is fantastic. I've been a user with Jive before GoTo acquired them. Loved it then and love it now. The phone system just works without a hitch. The functions, capabilities, services, and ability to record with AWS are awesome. For the price, this has been the best service for my business.

"Professionalisim"

What do you like best about GoTo Connect? Product and technical support response and professionalisim What do you dislike about GoTo Connect?

"Easy and quick access to clients computers"

What do you like best about GoTo Connect? I do maintenance on clients' computers with Go To Assist after hours without an on-site visit. What do you dislike about GoTo Connect?

"Excellent service that we've had for years."

What do you like best about GoTo Connect? We've been thrilled with the excellent uptime that GoTo Connect has along with the applications that allow us to unify virtually all of our communications platforms.

"Good solution for collaboration"

What do you like best about GoTo Connect? Ease of use for creating meetings, inviting internal/external attendees. Easy to record meetings. What do you dislike about GoTo Connect?

"Minimum to no issues with the softphone, I can hear clearly and rely on it for recorded statements."

What do you like best about GoTo Connect? Easy to Use, no log on issues, I never get complaints about not being able to hear me or vice versa What do you dislike about GoTo Connect?