GoTo Connect Reviews in January 2025: User Ratings, Pros & Cons

"Office Manager and JIVE Coordinator"

What do you like best about GoTo Connect? Excellent support staff who are quick to respond and resolve issues. Ease of use for portal, setting up new users and extensions.

"Team I worked with to upgrade phone system was excellent."

What do you like best about GoTo Connect? Jive sales and technical support team members are very knowledgeable and very courteous to work with no matter why I'm calling.

"Jive is consistent and gets the Job done well"

What do you like best about GoTo Connect? I like the ease of use in the interface. It allows me to dial, connect and tranferr easily, What do you dislike about GoTo Connect?

"Great service"

What do you like best about GoTo Connect? We have little to no interruptions with our service and support is always fantastic to get any issues resolved quickly and easily

"Easy to work with! Great support!"

What do you like best about GoTo Connect? They fixed our internet issues and our call quality is much better than we had with past carriers. Everyone has been very nice to work with and when I need something I can reach out for support. No matter who answers the call, I know they'll be able to help me.

"Jive talking is the way to go. (pun intended)"

What do you like best about GoTo Connect? Jives up time beats them all. Our previous phone company had connection issues all the time and blamed the local carriers. Jive has never had connection issues on any of our 16 lines. We Love them.

"Great overall!"

What do you like best about GoTo Connect? The technology is intuitive and the customer service is excellent. They solve or resolve issues with 1 call. What do you dislike about GoTo Connect?

"Our Jive Experience"

What do you like best about GoTo Connect? We love from Jive that their phone service surpasses other companies that supposedly offer the same services but at a higher cost and in the long run that is not worth it. We love that with Jive, we have a company that we are able to rely on.

"Reliable, available, functional technology"

What do you like best about GoTo Connect? I like that whenever we need to make an adjustment to our dial plan, VM settings, you name it, Jive is super helpful and easy to speak with. They continue to bring great customer service and functionality. I love that they partnered with LogMeIn. That added feature is awesome. There are no hidden costs and it seems like the company thrives on offering tons of offerings for an easy to understand price (that doesn't fluctuate, and is affordable). Look ...

"My Jive Experiences"

What do you like best about GoTo Connect? Ease of Use! The administration portal is easy to navigate! What do you dislike about GoTo Connect?