GoTo Connect Reviews in January 2025: User Ratings, Pros & Cons

"Goto/Grasshopper Review"

What do you like best about GoTo Connect? Very flexible. Provides us the ability to grow and add additional people to our system with ease. What do you dislike about GoTo Connect?

"Ease of use!"

What do you like best about GoTo Connect? As a business owner, any application for work must be extremely easy to use! Time is money, and we don't have time to fight with a webinar application while trying to impress our clients. GoTo Connect is by far the easiest to use. It allows for accessible data collection and easy interaction with the audience. This is my GoTo App!

"GoToConnect Admin Portal"

What do you like best about GoTo Connect? I currently use GoToConnect as an admin and a user. From the admin perspective, the admin portal is very user-friendly and not complicated to understand. After using other systems, GoTo is definitely the less difficult to use, with flexible and useful features, such as the dial plan editor. Dragging and dropping the nodes to visually build a call flow and give it the direction you need is less time-consuming and less tedious!

"Excellent Communications product that is well integrated to a Windows corporate environment"

What do you like best about GoTo Connect? Softphone or physical phone options are great to have. What do you dislike about GoTo Connect?

"Most efficient tool for communication"

What do you like best about GoTo Connect? It is easy to start cloud-based phone calls with a video calling feature. The software is affordable for everyone and the same time, so portable and can be used from anywhere. The best part is the software generates a report regarding detailed information about any phone call. It is one of the best IVR tool {Interactive Voice Response}. Another fantastic feature is the VoIP feature for collaborating more with other organizations and other interfaces.

"Intuitive platform for communicating"

What do you like best about GoTo Connect? The interface of this software is too unique and affordable for small-sized businesses. This platform can be used for internal and external communication for an organization. No cluck is seen in the dashboard of the system.

"Grasshopper VoIP System"

What do you like best about GoTo Connect? I enjoy the easy-to-use platform of the iPhone application and the desktop options. It was easy to set up and start using the system right away. Also, setting up the greeting was not hard to complete.

"Great Experience"

What do you like best about GoTo Connect? I have always had a great experience with GoToConnect and that matters as a customer. Overall customer service has diminished over the last two years since the pandemic; however, GoToConnect has ensured exceptional customer service.

"GTM Review"

What do you like best about GoTo Connect? The video conferencing is the best plus we use the record feature all the time, Sometimes I wont catch certain conversations or slides, and i can refer back to the team recording.

"Superb VOIP service and Great Client communication"

What do you like best about GoTo Connect? GoTo Connect has helped me keep in touch with my teammates because there has never been a connectivity issue during a conversation. This platform can respond to every client call on mobile, desktop, and laptop devices immediately by recording the conference, which is a fantastic feature. This platform integrates seamlessly with a variety of third-party apps.