spotsaas-logo
Get Listed

9.6

Spot Score

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

Add to compare

Starts from $10

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 497

IN

Isabelle N

07/25/22

5 out of 5

"Why Gorgias is so Great and Easy to Use"

What do you like best about Gorgias? I love the interface and how easy to use it is. What do you dislike about Gorgias?

DM

Dorothea M

07/25/22

5 out of 5

"great program"

What do you like best about Gorgias? easy to use easy to understand easy to get the button of the problem or issue of the customer What do you dislike about Gorgias?

AU

Anonymous User

07/24/22

5 out of 5

"Great program. Shopify integration is an absolute must!"

What do you like best about Gorgias? Macros and prediction text makes responding a breeze! The shopify integration is also really really helpful for checking stock values and for sending product recommendations.

TT

Tiffany T

07/20/22

5 out of 5

"Gorgias is top notch"

What do you like best about Gorgias? Its very user-friendly, easy to search-reply-snooze and completely take care of the customer What do you dislike about Gorgias?

TA

Tim A

07/20/22

5 out of 5

"Very easy to combine customer service across all platforms"

What do you like best about Gorgias? Gorgias allows us to integrate multiple platforms into one place. This makes responding to our customers easier as we can track everything from one platform. Combined with the Macro option to automate responses, this platform greatly helps us provide excellent customer service in the quickest ways possible.

MW

Michael W

07/20/22

5 out of 5

"Love the power of Gorgias to turn any email into a CRM tool."

What do you like best about Gorgias? As a fully functioning CRM you may customize the software to work for you. By creating folders for accounts, everything is organized. Having the ability to leave internal messages for teammates while still emailing customers via their ticket keeps work extremely organized so that everyone can help anyone.

AU

Anonymous User

07/20/22

5 out of 5

"Cool & Easy"

What do you like best about Gorgias? Fun emojis, easy navigation. And made shopify cancellations easier What do you dislike about Gorgias?

GC

Gabriel C

07/19/22

5 out of 5

"Excellent service"

What do you like best about Gorgias? Is very helpful and interactive it's creative What do you dislike about Gorgias?

AU

Anonymous User

07/17/22

5 out of 5

"Great platform - easy to use!"

What do you like best about Gorgias? Gorgias is very user-friendly and easy to use! I appreciate the help center and beginner course to learn the platform. One of the best things is the simplicity and how straightforward the platform is.

SM

Sean M

07/15/22

5 out of 5

"Great Onboarding Experience!"

What do you like best about Gorgias? Simple & easy to use interface and training material is excellent. What do you dislike about Gorgias?