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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

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Starts from $10

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 41-50 out of 497

EK

Ellen K

08/01/22

5 out of 5

"Easy to setup up"

What do you like best about Gorgias? super easy to setup, even without the many tutorials and videos What do you dislike about Gorgias?

AU

Anonymous User

08/01/22

5 out of 5

"Quick and Effective, wonderfully streamlined"

What do you like best about Gorgias? Trying to find an email or ticket is one of the easiest things to do, since Gorgias piles everything together for you. The history is right there. Makes life SO EASY

BD

Brooke D

08/01/22

5 out of 5

"Efficiency"

What do you like best about Gorgias? I like having everything all in one place. What do you dislike about Gorgias?

AU

Anonymous User

07/29/22

5 out of 5

"Gorgias Recommendation"

What do you like best about Gorgias? The platform is easy to use and has helped us automate our CS tremendously. Our support agent at Gorgias is incredible. What do you dislike about Gorgias?

AB

Angie B

07/28/22

5 out of 5

"Noticeable Improvement for us!"

What do you like best about Gorgias? The most helpful thing for me is that I have access to so much customer information all in one place, as opposed to shifting around tabs for that info, which was our previous situation.

RG

riley G

07/27/22

5 out of 5

"Best email platform ever!"

What do you like best about Gorgias? very user-friendly interface with great integration across multiple sales platforms and connected with all mainstream social media platforms making it very easy to keep track of all communications with a customer even allowing to merge customer accounts if they have shopped in multiple sales channels

JL

Jason L

07/26/22

5 out of 5

"Great out-of-the-box, with an awesome range of functionality for business small and large."

What do you like best about Gorgias? Out-of-the-box functionality is awesome including algorithms that process email subjects/body and provide scoring. Training material is competitive with leaders in online training, and implementation/configuration was easy with Shopify, Facebook/Instagram, Klaviyo, Aircall, and multiple mailboxes.

MS

Matt S

07/25/22

5 out of 5

"Gorgias is gorgeous"

What do you like best about Gorgias? I really enjoy Gorgias' streamlined integration of our communication channels + automated responses because it allows me to manage a greater workload with become overwhelmed.

JF

Juan F

07/25/22

5 out of 5

"the training was informative easy to remember, I was ready to go live right after."

What do you like best about Gorgias? how easy it was to navigate and retain the information easy enough to remember what to do. Gorgias is a great platform. What do you dislike about Gorgias?

QH

Quantisha H

07/25/22

5 out of 5

"Gorgias Review"

What do you like best about Gorgias? The easy training that's provided. I like how everything is labeled for easy navigation. What do you dislike about Gorgias?