9.6
Spot Score
Effortlessly manage customer interactions and relationships.
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AU
Anonymous User
08/16/22
"My Experience with Gorgias"
What do you like best about Gorgias? The ability to leave internal notes for other support agents. What do you dislike about Gorgias?
AU
Anonymous User
08/15/22
"Customer Service that Makes Sense"
What do you like best about Gorgias? One of the most friendly user interfaces out there. Plenty powerful to ge the job done. What do you dislike about Gorgias?
AU
Anonymous User
08/15/22
"Super user friendly and easy to use."
What do you like best about Gorgias? All my communication methods are able to easily connect allowing for all communications to be in one spot. I also like how easily customizable the console is.
AU
Anonymous User
08/15/22
"Everything in one place"
What do you like best about Gorgias? love all sources of contact in same place What do you dislike about Gorgias?
AU
Anonymous User
08/13/22
"Easy and useful program"
What do you like best about Gorgias? I love that you have all platforms at one spot, instead of different programs for chat, calls and emails. It's simpler and it doesn't feel as cluttered as I don't have so many tabs opened.
AU
Anonymous User
08/08/22
"An Excellent Program"
What do you like best about Gorgias? Gorgias has a very simple yet powerful user interface that makes categorizing, delegating, and organization a breeze. I never thought a CRM software could be this comprehensive
AU
Anonymous User
08/08/22
"Gorgias is easy to use and has everything the company needs in one spot."
What do you like best about Gorgias? I like that everything we need is in one spot. Our emails, chats, phone calls all come in to one system. It was easy to learn as well.
BL
Bob L
08/08/22
"Great Customer Service Platform"
What do you like best about Gorgias? The platform has helped make our customer service team more efficient. Being linked to Shopify & Narvar allows our client support team to view all previous communications, order history and any return transactions on one screen. We're responding quickly and can resolve tickets with fewer conversations. It's been like adding an extra CS agent.
VJ
Van Jazril D
08/07/22
"Gorgias is the most user friendly CS Platform I've come across."
What do you like best about Gorgias? Gorgias has the most user-friendly interface of all CS platforms I have used. The support team is also very responsive when you have questions. I would recommend it to everyone needing a CS Platform for their business needs.
AC
Andrew C
08/03/22
"It was quick and easy"
What do you like best about Gorgias? The UI is user-friendly and the functions are easy to use. What do you dislike about Gorgias?