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9.6

Spot Score

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

4.3

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Starts from $10

Gorgias Reviews & Ratings

4.3

Very Good

Based on 87 ratings & 497 reviews

Rating Distribution

Excellent

(372)

Very Good

(116)

Good

(6)

Poor

(2)

Terible

(1)

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Showing 21-30 out of 497

AU

Anonymous User

10/07/22

5 out of 5

"User Friendly and Time Saving"

What do you like best about Gorgias? How much time it saves our team members and how user friendly it is What do you dislike about Gorgias?

AU

Anonymous User

10/06/22

5 out of 5

"Easy to set up, use, and scale!"

What do you like best about Gorgias? I love the simplicity of the system and how easy it is to use. I can train new team members very quickly so we can scale as needed.

MF

Mehdi F

10/05/22

5 out of 5

"Gorgias is the key to our CRM"

What do you like best about Gorgias? Great service and very reliable product - really great What do you dislike about Gorgias?

AU

Anonymous User

10/05/22

5 out of 5

"Gorgias Review"

What do you like best about Gorgias? Gorgias has a more organized view and includes emojis, mostly easy integrations What do you dislike about Gorgias?

MO

Melissa O

10/05/22

5 out of 5

"Totally recommended!!!"

What do you like best about Gorgias? Gorgias is so easy and practical to use. What do you dislike about Gorgias?

AU

Anonymous User

10/03/22

5 out of 5

"Excellent tool and support"

What do you like best about Gorgias? Pulls all conversation channels into one place which is easy to monitor. Great for managing staff members too. What do you dislike about Gorgias?

AU

Anonymous User

08/31/22

5 out of 5

"Makes Customer Service, Communication and Experience a BREEZE!"

What do you like best about Gorgias? Gorgias has a robust integration with Shopify along with many other platforms in our tech stack. In doing so, it allows for quick and easy ticket resolution. Additionally, the Gorgias rules and macros that can be built saves our team hundreds of man hours.

AU

Anonymous User

08/24/22

5 out of 5

"Great support software, helps to streamline efficiency!"

What do you like best about Gorgias? I've used Gorgias in two different support centers. In both instances, the onboarding was seamless and getting up and running with the platform was easy! The Shopify integration is amazing and saves a lot of time. Highly recommend Gorgias!!

KC

Kate C

08/18/22

5 out of 5

"Incredibly Intuitive and Straightforward"

What do you like best about Gorgias? The training is incredibly straight forward. The automated macro application makes autoreplies really streamlined. What do you dislike about Gorgias?

MB

Matthew B

08/16/22

5 out of 5

"A wonder to use."

What do you like best about Gorgias? The efficiency and speed of replying. Ability to consolidate email streams for ease of chronology. What do you dislike about Gorgias?