Fonteva for Associations

Nonprofit Unicorn Reviews MemberNation

What do you like best? The user experience - our members are delighted! Vastly improved from our previous database. Members can easily login, renew their memberships, register for events, and more! What do you dislike? We had a couple of issues with Fonteva during implementation, namely we felt like they didn't grasp how BIG of an investment this was for us - we're a nonprofit state association and this was a big budget line item. We told them up front, and that we wanted to do ...

Step up from our experience with Personify

What do you like best? Ease of use for our non-technical users. Ability to extend functionality as needed with Spark and the app Marketplace. What do you dislike? Limitation to 3 objects for reporting, additional limitations with reporting. Slowness in running queries outside of MN/SF. What problems are you solving with the product? What benefits have you realized? This is our new AMS, looking forward to being able to share report information with our c-suite easier than using ...

rolling business solution

What do you like best? great for categorizing interms of membership types, badges etc for airline, being gold diamond ruby membership ... What do you dislike? not that sophisticated system, needs enhancement which is very costly What problems are you solving with the product? What benefits have you realized? we did approach for our loyalty program development on top of salesforce, but not implemented yet.

Salesforce based AMS

What do you like best? This AMS is Salesforce based which means it is build on top of the most deployed AMS in the world. Both Salesforce and Fonteva work hard and there is no other AMS out there that can beat them which means you will have the stability and up to date technology at all time. With Salesforce Marketplace, you have access to other third party apps that will fulfill the needs not covered by Fontev anad Salesforce. The risk of this AMS is bought or merged or not supported is ...

Great AMS for Diverse Needs of Nonprofit Staff

What do you like best? Fonteva is a flexible AMS where the end users can customize the product to best serve their business needs. What do you dislike? We had a few issues with implementation but we have resolved most now (18 months in). I do not like some of the membership functionality for managing individual membership terms and subscriptions. However, we have found work-arounds for our issues to use this system that best serves our overall association. Recommendations to others ...

Great customizations options, not usable out of the box for our needs

What do you like best? There are many robust capabilities on the horizon for us once our foundations within the database are strong. App integrations are much easier than with our previous database. Cloud basis means access is quick and easy from both the office, and a plane on the way to the conference. What do you dislike? Intense customization has been required in order to tailor the AMS to our needs, many of which we weren’t expecting. lots of these customizations were built in ...

System Review by Nikki B.

What do you like best? Ease of use with certain functions, especially the Batching systems. I also like how easily customizable everything is - from reporting to events, etc. What do you dislike? There have been certain bugs and kinks with text formatting and trying to print invoices. Recommendations to others considering the product: Make sure you have a solid process in place for implementation and have someone internally that is focused on knowing how everything works. ...

Great sales, poor delivery, disappointing product

What do you like best? The events module is very good and very robust. I love that end users can transfer paid registration from one contact to another within their org. The end-user portal is okay and getting better. E-commerce is reliable. Like that they use Spreedly as an intermediary so you can connect almost any gateway / merchant account to the shopping cart without customizations. What do you dislike? Financial and accounting functionality is very bad. They have THE most ...

Disappointing performance, uncontrolled fees, upgrade installation is not free, & unreliable.

What do you like best? The fact that it's built on Salesforce CRM. What do you dislike? My original glowing review was done during training. We aced the training as admins, and felt at the time this was going to be a great system. This company relies on first impressions for their reviews and offers incentives for reviews which are fluff. Once implemented, however, the honeymoon is over. It takes a long time to implement, you must conform to their software sacrificing functionality ...