Follow Up Boss Reviews in January 2025: User Ratings, Pros & Cons

"There are better options"

What do you like best about Follow Up Boss? Automated responses, they go out automatically which is great when you aren't able to respond as quickly as you would like. What do you dislike about Follow Up Boss? It's not that user friendly and it's a bit disorganized. Recommendations to others considering Follow Up Boss: There are definitely better CRM options out there, pass on this one What problems is Follow Up Boss solving and how is that benefiting you? Automated, automatic responses to ...

"Lacking features we need"

What do you like best about Follow Up Boss? It works as an address book with integrated email and tags. Set email reminders etc. What do you dislike about Follow Up Boss? Does not allow for custom salutations on mailing labels, No choice of alternate fonts / colours, or lablel styles. Their software is not sophisticated in this regard. We wish our company had been fully informed before transferring our database, as this was an integral feature for us. What problems is Follow Up Boss solving ...

"Feels Like Bloatware"

What do you like best about Follow Up Boss? The design is pretty simple and easy to navigate. What do you dislike about Follow Up Boss? The help button follows you on every screen and is in the way. I signed up and its onboarding banner is in the way and there's no option to skip any of the instructions. I searched their help articles and they are very basic. Nothing about the issues I am having. They haven't really invested any time in using real cases to create content. I tried calling ...

"New Pricing is Outrageous!!"

What do you like best about Follow Up Boss? CRM Integration with IDX is pretty good but there are some bugs. What do you dislike about Follow Up Boss? The new pricing is so astronomical compared to what I was paying (which was already high). From $300 to now $690 per month if you have just 10 users. Recommendations to others considering Follow Up Boss: Consider other CRM's if you have a team or office. Follow Up Boss is way too expensive now. What problems is Follow Up Boss solving and how ...

"Was hard for me to get the hang of"

What do you like best about Follow Up Boss? The concept of the program is great. I think Automating follow ups is an amazing idea and time saving for people on the go. I used this during a promotional period and chose not to continue my subscription. What do you dislike about Follow Up Boss? It could have had better responses. Maybe because i was Only using the trial version, but i feel Like it was kind of generic and nothing i couldnt Have done myself. What problems is Follow Up Boss ...

"Poor Experience So Far"

What do you like best about Follow Up Boss? Nothing, the import process has been a nightmare What do you dislike about Follow Up Boss? The import process has been challenging. I messed it up the first time because the help desk said it was formatted incorrectly. I then sent them my file for them to correct and import. Still, the same issue and Matt Rider on the help desk just said that all I can do is go through my 1k plus of contacts and fix it one by one, even though they are the ones ...