FIVE CRM

Fantastic Service

Our company has been using five CRM for several years and I can say that the customer service is second to none. They have on several occasions adapted their CRM to fit our needs and have a two-way conversation on any developments and adjustments. Special mention to Aidan, Hollie, Harriet and George for their constant support.

Top Dollar

Top Dollar! Jack was brilliant, his customer service is outstanding. If more firms acted like this the art of carrying out any transaction would be so much easier. Really nice team of people! Thanks ACE

Immediate productivity improvements!

A contact recommended FIVE CRM, formerly CallPro CRM – been using their full solution for just over 3 months now and have really noticed a difference. Very nice platform that effortlessly links everything from leads to the CRM to email and calling campaigns. Reporting is really strong and doesn’t take a genius to work it out – they can be scheduled and tailored to different areas of the business and management levels. To top it off the service I received is A+!

"Very good system but lacks explanations fro system failures"

What do you like best about FIVE CRM? Ease of use. It is straightforward for a new person to CRM to build a logical platform. What do you dislike about FIVE CRM? Lack of communication when there are system failures. To many times, changes were made within the system that caused errors within our platform, and we could never get the reasons for these failures explained. What problems is FIVE CRM solving and how is that benefiting you? It works for us. it is easily manageable and can be ...

Excellent Customer Service

We have received excellent customer service from Five CRM. They are extremely prompt in their response and have always been very helpful with any issues raised.

I often chat with Five support and …

I often chat with Five support and always get help quickly.

Best of breed CRM for lead generation

We migrated over to FiveCrm (previously CallPro) roughly 3 years ago. The ease of data handling has been transformative when setting up new projects. Customisation is very easy and almost limitless. Our methodology requires the presentation of data to the account manager in a single screen view - something no other CRM has managed to achieve. Click to dial and call recording is critical and FiveCRM handles this beautifully, which speeds up training and development massively. If there has ...

Support with designing new layouts

I have recently instigated a re-design of the database layout and Harriet, Hollie & Aiden have been very helpful and patient.

First Class

We have been using FIVE CRM (formally Call Pro) since 2009. It is a valuable part of our armory, helping us to manage multiple campaigns for multiple clients. It is straightforward to configure for each campaign and all team members manage their daily workload through FIVE, ensuring no follow-ups are missed, capturing relevant data for clients and issuing customised reports. The support from the FIVE technical team has always been first class too.

"Great for telemarketing and sales"

What do you like best about FIVE CRM? Ease of use, there are so many bespoke features that its very easy to build a campaign area that fits each individual client What do you dislike about FIVE CRM? Sometimes theres a little lag with the system What problems is FIVE CRM solving and how is that benefiting you? Custome reports and campaign areas saves us a massive amount of time when reporting to clients