Field Nation Reviews in January 2025: User Ratings, Pros & Cons

Seeking Help

What do you like best? I like that there are techs in all parts of the country, very nationwide platform What do you dislike? I dislike when techs are unreliable. Makes us look bad. What problems are you solving with the product? What benefits have you realized? Support all over the country. The same or next day help is amazing.

I have successfully been sourcing techs on here for years

What do you like best? Ease of using platform and various functions I can perform What do you dislike? Glitches experienced and time it takes to resolve them What problems are you solving with the product? What benefits have you realized? We use as 3rd party tech provider.

Amazing

What do you like best? I like the fact that it is so easy to find a provider anywhere in the country and also easy communication between myself and the provider, Also the communicating on the portal is so easy and convenient What do you dislike? I Dislike the fact the there are few providers that are very unprofessional Recommendations to others considering the product: It is very convenient and an Amazing Portal, Easy to use and you get a lot of support from the Admin staff as ...

Connect America Medical Alert

What do you like best? We have a vast amount of techs across the country available to complete proposed work orders. They are always available and have shown professionalism each time we have used them. I would recommend any company that needs technical support to use Field Nation What do you dislike? It's not much that i dislike about Field Nation. If I had to leave one thing they can improve is maybe having more techs available in Canada Recommendations to others considering the ...

Field Nation works for us

What do you like best? The ability create job templates for various job types and customers. What do you dislike? Having to stock the bank, so to say. The need to prepay for services. What problems are you solving with the product? What benefits have you realized? We have need of contingent workforce to meet the needs of our clients. Field Nation gives us access to thousands of contractors that effectively augment our W2 employees.

Prompt Service

What do you like best? The attention to customer service I received from FN What do you dislike? Not large enough database and scope of vendors What problems are you solving with the product? What benefits have you realized? Allows us to utilize the gig economy, better controls our costs.

Great Support Staff and Intuitive Portal

What do you like best? Easy to navigate portal and amazing support staff What do you dislike? Several recent changes to the portal without notice Recommendations to others considering the product: Great product for sourcing temporary IT support What problems are you solving with the product? What benefits have you realized? Nationwide on-site installation of our product

Remote Hands

What do you like best? We are able to use Field Nation to act as out IT hands at our remote site. This allows us to provide quick, professional help to our users. What do you dislike? When needing to do a larger more complex issue, there is no ability to filter out people that do not meet certain technical requirements. What problems are you solving with the product? What benefits have you realized? Expanding our IT team. This allows us to get the best results as we havee mayn ...

Field Nation - Easy to use

What do you like best? The simplicity of finding a technician with a quality rating, that fits the job requirements of what we've set to be standard. The route options are organized in a way that you can find the best option for a technician, with very little effort. What do you dislike? I have users that no longer exist in the user list, that are showing on the approval grading reports. Those users we've seen have been removed for over a years time. Recommendations to others ...

Great Work

What do you like best? That I can check on the Techs prior to accepting them to k=jobs or assigning What do you dislike? that I cant really use the mobile app its difficult to use Recommendations to others considering the product: Make the mobile app better What problems are you solving with the product? What benefits have you realized? Its easier to assign techs for jobs makes less work