9.2
Spot Score
Efficiency for your field service management needs.
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Field Nation offers custom pricing plan
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UI
User in Information Technology and Services
02/20/19
Field Nation service provider for anything you might need
What do you like best? You are able to find people to do almost anything that you could want. What do you dislike? Better response from FN when there are issues. Recommendations to others considering the product: Great place to find the help you need if you don't have it else where. What problems are you solving with the product? What benefits have you realized? Solving for Techs need all over the USA for repairs and installations.
JL
Josh L
02/19/19
Easy to use and professionals are always great
What do you like best? The contractors we use are always great good selection of people to work with What do you dislike? At this time I do not have any thing that I dislike about Field nation. What problems are you solving with the product? What benefits have you realized? Short staffed for onsite techs. The techs available are very professional and our clients never complain.
AI
Administrator in Information Technology and Services
02/19/19
Ease of use in web portal
What do you like best? I like how the field nations web portal is laid out. It is very easy to maneuver around through the portal. I am able to see everything I need regarding what I am looking for in a specific tech, what their background is like, what they are able to do or not do. I like how I am able to see when my tech checks in to do a job and when they leave. It helps us greatly to be able to upload photos. What do you dislike? I don't really have anything that I dislike about ...
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UI
User in Information Technology and Services
02/19/19
In the field service techs
What do you like best? A wide variety of technical skills available to be used as hands, eyes and ears across the nation. What do you dislike? Not always able to contact the techs via information provided by tech. What problems are you solving with the product? What benefits have you realized? The problem of having enough staff in any area in the United States can be solved with this platform. This helps to cut down on staffing requirements and also allows for quicker response ...
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LD
Lance D
02/14/19
Great to find Techs
What do you like best? I use Field Nation to find techs in the area where I need them and to pay them for their services. What do you dislike? Sometimes it gets a little overwhelming and can't find the tech I am looking for even though I know who they are. What problems are you solving with the product? What benefits have you realized? Used to find tech installers all over. Very helpful
AI
Administrator in Computer Networking
02/14/19
Field Nation Feedback 2/14/19
What do you like best? I enjoy that it's easy to find work with qualified contractors on a moments notice. What do you dislike? I feel like some of the GUI could be worked on, its clean but sometimes its confusing to navigate. What problems are you solving with the product? What benefits have you realized? When a client needs work and we don't have any techs in the area, we use field nation to get the work done!
UI
User in Telecommunications
02/14/19
Works well, when the tech works well.
What do you like best? It is nice that there is multiple options for technicians and it shows a good skill set and there are typically lots of options to choose from What do you dislike? There is no way to verify what a provider says. They may have or may not have the experience listed and that can be frustrating especially when you are working in a market where that experience is necessary. Recommendations to others considering the product: Just make sure you get a tech that ...
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D
Dara H
02/14/19
Best Local Technicians
What do you like best? It simplifies the process of communicating with local technicians. What do you dislike? That some times technicians only communicate via the platform What problems are you solving with the product? What benefits have you realized? We use this platform to help complete jobs we have internally. Benefits are the ease of finding someone who is qualified
RS
Robert S
02/14/19
We needed a field tech to de-install 10 IBM racks of equipment and prep-for shipping. Easily found.
What do you like best? The process provided me with choices- it was efficient and transparent. We exchanged info-- i sent instruction- and our tech was on-time, professional, and thorough. What do you dislike? Can't think of anything. Except--learning to navigate your website the 1st time... a couple of things were a little confusing and counter intuitive. What problems are you solving with the product? What benefits have you realized? Finding field technicians with little ...
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MD
Mark D
02/14/19
Great Platform with Great Results
What do you like best? Field Nation has a fast and broad platform that has every function and detail needed for a business to run smoothly. What do you dislike? Deliverable information is the kind of info we need as a company to know exactly what is going on. The ability to develop more "custom" type field would be highly appreciated. The lack thereof is a bit disappointing. Recommendations to others considering the product: Try it. Very user-friendly, and the FN Support team is ...
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