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Fattmerchant - Payment Processing Software

Fattmerchant

Revolutionize your business transactions with Fattmerchant.

4.3

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Starts from $49/Month

Fattmerchant Reviews & Ratings

4.3

Very Good

Based on 716 ratings & 183 reviews

Rating Distribution

Excellent

(145)

Very Good

(3)

Good

(1)

Poor

(6)

Terible

(28)

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Showing 11-20 out of 183

LB

Lynn Baumgarter

05/30/24

5 out of 5

Professionalism & Great Communicaion Skills

Katherine listened, suggested process & emailed the forms needed & provided additional information.

SA

Steven Avery

05/29/24

5 out of 5

Excellent customer service

Eric handled my issue quickly and professionally. He stayed on it until it was resolved and kept me informed through the process.

CB

Cassie Bakeberg

05/23/24

5 out of 5

quick response

quick response, user friendly interface

J

Jessica

05/23/24

5 out of 5

SARA was AMAZING !!

I have no words with how amazing SARA was!! she help me with all my questions and guided me on the right direction to getting other assistance with my questions. She was terrific. It made it all smooth and easy to communicate. We are pretty busy here is the office and sometimes there is no time to be going back and forward with this. But Sara was able to help and went above and beyond to inform me with it all. We were able to fix the issue with her help and now are now getting our other ...

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DR

Dianne R

05/23/24

5 out of 5

Finally someone who knows what support means!

After several calls and support tickets, I was finally contacted by Austin Calvert and problem solved within a couple hours. (I waited 4 days for resolution from the get-go!). Austin was incredible and definitely an asset to Stax. He answered all of my questions, got our ACH back up and running all within a couple of hours.

DR

David Roach, CFO

05/23/24

5 out of 5

Victor Silva was amazing

Victor Silva was amazing. It took several days to resolve an issue originating with a different vendor. Victor stayed on the issue with multiple vendors and made sure the problem was solved. He provided frequent updates knowing this was urgent and went through great lengths.

LW

Lindsay W

05/23/24

5 out of 5

Great communication

Great communication! Thank you for your help in solving the issue of linking to one of our old accounts!

G

geoffrey

05/22/24

5 out of 5

Prompt and excellent service and…

Prompt and excellent service and response

DB

David Blaisus

05/20/24

5 out of 5

Prompt and efficient response from Tonya

Tonya answered my email query within about 10 minutes to let me know she had taken care of the request I made for an email address change that had to be done internally. Many thanks, Tonya, for your promptness and for solving the problem for me!

MN

Monica Navarrete

05/20/24

5 out of 5

Awesome Experience!

Very fast and clear communication! Josmar answered all my questions, gave clear directions on how to order my new terminal. Made it an easy process which I really appreciate! Thanks Josmar!