Revolutionize your business transactions with Fattmerchant.
Add to compare
Starts from $49/Month
Log in Required to View Reviews
Filter results
Sort by :
Showing 1-10 out of 183
TF
Thomas Foran
10/07/24
Great customer service
Great customer service
RH
Roy Harris
09/30/24
Great Communication Skills
She had positive energy , great communication listening & expressing the service options & what look for in near future and beyond....it was wonder informative call and experience with Stax looking forward our business relationship....
HP
Hiral Patel
09/10/24
Payment depot has the best service…
Payment depot has the best service hands down. I use them for all my businesses. Big shout out to Cole Roberts
DB
Daniel Booker
09/10/24
I was great to speak with an actual…
I was great to speak with an actual person with expertise to resolve my issues. I feel they went beyond their service boundaries to help.
MO
Michele Offen
07/25/24
Reasonable rates and excellent customer…
Reasonable rates and excellent customer service. We had an issue and I needed some help. A gentleman by the name of Victor Silva took my inquiry. His follow up was impeccable. Stax is fortunate to have him. He is the best of the best.
JP
Julie Pring
06/25/24
Joseph was very helpful and took his…
Joseph was very helpful and took his time explaining the details of why the process had to be so detailed.
GK
Glenda Kral
06/16/24
It's hard when you're not familiar with…
It's hard when you're not familiar with the online payment business. It was a little frustrating going back and forth via email. I asked for a call back to which I was contacted by Shannon. She was amazing and basically dumbed down the process to help me understand what I needed to do. She was assisted by Austin who was very helpful to make sure our system was up and running properly.
D
Denise
06/03/24
Fixed After Other Reps Failed
We had requested this correction multiple times over the past week and while we were told the correction had been made, it was not applied on our end. Katherine Rodrigues finally got this corrected for us. Her assistance was great, although the process of getting customer/technical service help is ridiculously difficult. These issues should never take multiple phone calls and waiting on hold for 50 minutes.
JM
Jeremy Mcvay
05/30/24
Quick help and solved our problem.
Date of experience: May 30, 2024
MW
Mandy Wencus
05/30/24
Quick reply
Quick reply, kind, helpful and patient employee.
