FastSpring Reviews in January 2025: User Ratings, Pros & Cons

Really good platform for any startup

What do you like best? Easy to use and anyone can start his online shop within few minutes without any hassle. Also pricing is very fair for all. Have built it affiliates system + some major integration system that help you easily boost your business. What do you dislike? Client portal need to improve and missing some major feature like user can't edit his own address or billing information. Account login system not good if there any option to add user name and password system so that ...

I didn't think they were Scammers at first.

I bought a Template from them back in March and paid them 60€. Now, 5 months later, I find an unauthorized transaction of 7,50€. Thinking it might be legit, I ignored it until today when they tried to take 191.89€ out of my account. It seems like they test you one week prior by booking out a small amount and if you don't do anything they steal more money 7 days later. I can only agree with these reviews here. FastSpring is a huge scam and because of their fraudulent operations, I now have ...

Great Features, Even Better Service

What do you like best? Customer Service, feature flexibility, notications and APIs. What do you dislike? Lack of flexibility in migrating a "100% free, no credit card required" subscription to a "credit card required" subscription. Recommendations to others considering the product: Subscription management is the most difficult process design problem I have ever worked on (30+ years of experience in IT and business process work.) However, I started with no e-commerce experience and ...

Reliable payment processor for software vendors

What do you like best? Fastspring is a reliable payment processing service we can be 100% sure about. Conversion rates are very good. What do you dislike? Nothing spotted so far. Works well as an alternative payment processor for us. What problems are you solving with the product? What benefits have you realized? We needed a reliable payment processor for our own checkout.

Satisfyiing experiience

What do you like best? Customizable, flexible, and simplify ecommerce What do you dislike? Suupport system is good enough buut could be better. Recommendations to others considering the product: Don't hesitate What problems are you solving with the product? What benefits have you realized? Fastspring offers everything we coouldn't handle on payment processing, support, taxing, and integration to user's website.

Reliable global eCommerce partner

What do you like best? Ability to collect payments worldwide and handle local taxes. Diverse payment options. Excellent support. We can handle most cases on our own, but when help is needed, it's always provided, even beyond the expected. What do you dislike? Creating custom invoices for customers could be made easier. What problems are you solving with the product? What benefits have you realized? Collect payments from our worldwide (100+ countries) testing customers, with ...

Very good experience as a vendor on FastSpring

What do you like best? Licence and subscriptions handling is very easy and manageable. Also support team is very cooperative. What do you dislike? Fighting to a chargeback is not as easy as it could be. What problems are you solving with the product? What benefits have you realized? We are managing our business through FastSpring, getting payments from customers across the world.

FastSpring is a top payment procesor

What do you like best? We are using FastSpring now for more than three years and we can only say good things about them. Support is quick and helpful, their popup payment is quick and understandable and most important since we are from EU they handle all taxes which is why we chose them in the first place. What do you dislike? There is really nothing I can figure out to write what to dislike with FastSpring. What problems are you solving with the product? What benefits have you ...

A success to our growth

What do you like best? We have been using FastSpring for 4 years now and it has been a great success to our growth. We have never had any downtime with FastSpring and our payments have been running smooth for the entire time we've been with them. The range of payment methods offered is great as we can offer the methods and currencies that our customers are looking for, resulting in a better conversion. We are looking at exploring the subscriptions part of FastSpring next. What do you ...

Greate service, reasonable fees.

What do you like best? The fees are very reasonable, availability of the webshop is good, almost no downtime, very little chargeback and fraud rate. Smooth integration in our web design. We hear almost no complaints from our customers. Relatively good and fast support if there are any issues. When customers contact us directly for help and we ask them to contact FastSpring directly (for billing issues, invoices, etc.), the FastSpring staff always helps fast and well. What do you dislike? ...