spotsaas-logo
Get Listed

8.6

Spot Score

FastSpring - Ecommerce Software

FastSpring Reviews in January 2025: User Ratings, Pros & Cons

Streamline your ecommerce solutions effortlessly.

3.8

Add to compare

FastSpring offers custom pricing plan

FastSpring Reviews & Ratings

3.8

Very Good

Based on 385 ratings & 450 reviews

Rating Distribution

Excellent

(278)

Very Good

(43)

Good

(11)

Poor

(6)

Terible

(112)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 271-280 out of 450

D

Denis

08/18/21

1 out of 5

Payment with mastercard not possible…

Payment with mastercard not possible refused.after contacting the bank no problem on their side and no problem with other card payments

PC

Peter CS

08/17/21

1 out of 5

Could not complete the transaction

Could not complete the transaction. Failed when I tried with my credit card. Failed when I tried with PayPal. I asked for assistance, but did not get any halp to complete the transaction.

M

Martha

08/17/21

1 out of 5

Terrible notification policy

FastSpring needs a better client notification policy. It notified me that my computer protection bill was due ON THE DAY IT WAS DUE, not with any notice (like a week). My credit card bank saw it as a "suspicious activity" and locked my card. I had no explanation about the charge, so I had to cancel my only card. I had no card for 10 days before my new card arrived. I also lost my computer protection coverage because I had no card to pay with.A one week "warning" notification from FastSpring ...

Read more

SG

Ska Granger

08/17/21

1 out of 5

I NEED A REFUND PLEASE

I NEED A REFUND PLEASEI tried to sign up for some freelance online jobs but their system would'nt sign me in ulnless I ticked the part to subscribe with Fastspring. Since a $0.00 subscription fee showed, I clicked on it, only to find that it was $0.00 for the first month and $56.35 monthly from my paypal account. I got no clue what I was supposed to be paying for. Trying to get hold of support has been extremely difficult. The freebie for $0.0 was deactivated on 2021/05/13. I just need for ...

Read more

LW

Larry Wayland

08/14/21

1 out of 5

Refused credit card>>>>>>Scam?????

Refused credit card>>>>>>Scam?????

F

Felix

08/13/21

1 out of 5

Terrible merchant experiance

MERCHANT REVIEW:Gosh where do I start, first off. Avoid fastspring there are such better solutions out there.You dont get an account a manager, so if you have a issue expect day or week reply times. They just send canned responses. Their awnser doesnt even help you.They refund payments 8 months after the customer has paid, I'm talking about $1000 payments.If you get a paypal dispute, they auto refund it no questions asked, they dont ask for you input just auto refund...Lots of payment ...

Read more

AA

Amade Annissimo

08/11/21

1 out of 5

Unable to process a payment after…

Unable to process a payment after changing the billing from monthly to yearly, and currency from EUR to USD. I have been going back-and-forth with the vendor using FastSpring for days now without success. The bank claims no payment notification has been issued by FastSpring, FastSpring blames the bank.EDIT:I am no payment processing expert, but from a quick Google search I see that "acquirer" is a bank representing the MERCHANT, and not the buyer. I am once again redirected to my bank, when ...

Read more

P

Peter

04/12/21

1 out of 5

Subscription scam

I ordered one week subscription, but after that they scharged full price. i asked for refund, they actually did it, but now i am not able to cancel my subscription, nor remove my payment method. they say i wont be charged anymore because i have lifetime license, but i clearly see that there is stated it will renew after 3 years. this is what i wrote to them but remained without response:Ok, i am going to write this one last time, i appreciate you refunded my payment. But what i demand is to ...

Read more

MS

Marcel Schmahl

04/10/21

1 out of 5

VORSICHT!!

VORSICHT!!! Dieses geld- und profitgierige Unternehmen bedient sich frech an PayPal-Konten, um dort illegal Gelder abzubuchen. Ich habe diesem Verein NIE eine solche Abbuchungsvereinbarung erteilt. Solche Leute gehören wegen gewerbsmäßigen Betrugs hinter Gitter.Dieses Unternehmen hat sich nach § 812 BGB zu Unrecht an den Geldern bereichert. Gelder werden nicht zurückgezahlt und auf Anfragen wird nicht reagiert. Bei diesem Unternehmen steht die Profitgier an oberster Stelle und das um jeden ...

Read more

DD

David Dempsey

04/09/21

1 out of 5

BEWARE

I bought a weeks licence for a conversion programme and they then went and took a full payment out ..there is nowhere on the site that says they will do this ...BEWAREAfter being asked by Fastspring to give more detail I will follow on by saying that the product did work well but I only wanted it for 2 things and didnt need a full licence..The site says "buy a licence for a week " nowwhere could I see that you had to cancel something after the week was up ..when you buy smothing for a week ...

Read more