FastSpring Reviews in January 2025: User Ratings, Pros & Cons

The Best out of many!

What do you like best? Customer Service is more than helpful. Whoever you get to help you, well they go out of their way to find solutions or to answer your questions. I have been using ecommerce sites since Qwerks (do you remember them?; Plimus: emetrix; ccnow, etc. and I find FastSpring the best and I would never change to anyone else. I have been using ecommerce sites for more than 20 years. What do you dislike? I wish I had more time to learn about all of FastSprings rich features! ...

Very positive experience

What do you like best? Simplicity of the system. Timely payments. What do you dislike? At this moment there is nothing I dislike What business problems are you solving with the product? What benefits have you realized? I sell software in the whole world without the complexity to manage VAT rules for different countries. A lot of time saved avoiding to prepare the invoices for each customer.

One of best in the category

What do you like best? I worked or still working with several payment processors, but FastSpring is my number one choice. I like user friendly control panel, customization features and how responsive support is (not that I needed it often. I have relatively complex software licensing schema (standard/pro, single user/company, new/upgrade - any combination possible and FastSpring proved more than capable supporting it, after some configuration. It is also very easy to customize look & feel ...

Good solution for sale of content

What do you like best? Setting up the "store" was easy and within a few minutes products were ready for sale. What do you dislike? Would like the site to update currency exchange rates so I didn't have to periodically check and manually correct them all. What business problems are you solving with the product? What benefits have you realized? Sale of intellectual content (artwork/design.

fs review

What do you like best? the backoffice, it's very complete and easy to use What do you dislike? some little things in the frontoffice (shop What business problems are you solving with the product? What benefits have you realized? ecommerce invoicing

Fastspring is making my life easy. They take care of everything and offer great support.

What do you like best? I love that Fastspring takes care of managing different currencies, taxes and payment methods. I also love the support. Whenever I or one of my customers have a question Fastspring takes care of it quickly. What do you dislike? I don't really dislike anything. Sometimes I wish I could use Fastspring for physical products as well although I perfectly understand why that's not possible What business problems are you solving with the product? What benefits have you ...

Selling software product online via credit card, paypal, wire transfer, bank check

What do you like best? They have good support. Mostly I talked with Luanne, he answers in less than 12 hours. All the issues have been solved What do you dislike? Initially they rejected my application, but I had a friend who gave recommendation. Other than that, everything is good What business problems are you solving with the product? What benefits have you realized? I am selling software product online

Amazing service

What do you like best? Setting up a shop is very easy and the customer service is very fast to help when you need. What do you dislike? Nothing, but email templates (HTML could be improved by introducing a simple HTML editor with WYSIWYG system. Recommendations to others considering the product If you sell digital products, and you need to protect your software with serial number FastSpring is right for you. What business problems are you solving with the product? What benefits have you ...

FastSpring has consistently allowed us to manage our sales flow and product offerings easily

What do you like best? The ability to sell products that are priced as a single license as well as those which use a subscription model. The ability to support both models as well as discounting has been a great help. The ability to also target any market globally has really allowed us to be a global company without the headaches normally associated with selling in many different countries. What do you dislike? While you can customise the look and feel of the sales experience it would be ...

Excellent product with fast and knowledgeable support staff

What do you like best? Very fast support when we have a problem. What do you dislike? Occasionally, we have an idea for a promotion that we are unable to implement with the provided coupons and cross-sell features. What business problems are you solving with the product? What benefits have you realized? Fastspring handles several of the steps in our product sales process. Fastspring does all the things we don't want to mess with ( payments, downloads, license links allowing us to focus ...